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2nd row Pedestal Seat Unlatching issue

Mase408

Member
Jul 23, 2019
89
39
Danville
I have a Raven 7 seat config purchased on 9/30. One of the problems identified at the time I took delivery was the 2nd row pedestal seat would not slide forward after unlatching. This was documented by the delivery associate. Currently I have to put some force to move it forward. I’ve brought it in for service and the tech states that this is normal. I showed him a YouTube video of how the unlatching mechanism should work. This is the 2nd time I scheduled the service. This is the Dublin, Ca service center. Should I go to a different location? Is there an escalation path? Thanks
 

Mase408

Member
Jul 23, 2019
89
39
Danville
I was advised that the pedestal seat is not suppose to completely latch forward, i would still require to give it some tug to move it forward. It's still an open case, but I don't see this going anywhere.

Watch the youtube video below at 1:10. My seat does not do that.

 

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