I have a Raven 7 seat config purchased on 9/30. One of the problems identified at the time I took delivery was the 2nd row pedestal seat would not slide forward after unlatching. This was documented by the delivery associate. Currently I have to put some force to move it forward. I’ve brought it in for service and the tech states that this is normal. I showed him a YouTube video of how the unlatching mechanism should work. This is the 2nd time I scheduled the service. This is the Dublin, Ca service center. Should I go to a different location? Is there an escalation path? Thanks