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2pm Delivery today, haven't heard from delivery center...

Discussion in 'Model 3: Ordering, Production, Delivery' started by RyanDe, Jun 11, 2018.

  1. RyanDe

    RyanDe Member

    Joined:
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    Location:
    Massachusetts
    Should I have?
     
  2. Phillyasian

    Phillyasian Member

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    Philadelphia
    Did you try calling and confirming everything's on schedule?
     
  3. RyanDe

    RyanDe Member

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    Location:
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    I did, they are not picking up. Called three times.
     
  4. TesLou22

    TesLou22 Member

    Joined:
    Feb 21, 2015
    Messages:
    30
    Location:
    Fl
    I’m at my delivery center now. No phone call or email confirmation prior. I just showed up. Almost ready to drive off, they are just going to wipe away some glue residue and I should be good!
     
  5. RyanDe

    RyanDe Member

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    Massachusetts
    I guess no news is good news?
     
  6. Phillyasian

    Phillyasian Member

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    Hopefully! Good luck! Try not to stress!
    My delivery was pushed back from this past Sat. until this Thursday ( I was notified 3 days before
    BUT it was ME that initiated the email!!!)
     
  7. RyanDe

    RyanDe Member

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    They called me back, confirmed! Guess they don't call unless there is an issue.
     
  8. Phillyasian

    Phillyasian Member

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    Location:
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    Doesn't hurt to confirm. NEVER worry about being too pushy. As long as you're nice while communicating it's never wrong to followup and confirm things. Good luck!
     
  9. Timmy T.

    Timmy T. Member

    Joined:
    May 28, 2018
    Messages:
    87
    Location:
    South East Georgia
    I never heard from the DC before my delivery last Friday in Jacksonville. Thank God! I was praying they never called the day before or morning of. My ISA set up the date and time about 10 days out for me and I emailed him 2 days prior just confirm my car reached the DC off the truck as scheduled.
     
  10. Chickenlittle

    Chickenlittle Active Member

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    Virginia
    Very confused by your post. How could you have scheduled delivery without talking to someone? I have always been scheduled with a phone call.
     
  11. AviP

    AviP Member

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    Location:
    New Canaan, CT
    It's a car dealer, not the doctor's office. :rolleyes:
     
  12. ebmcs03

    ebmcs03 Active Member

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    I never talked to anyone. Only email. No matter how many times I try to tell my ISA to call me. Never did.
     
  13. Chickenlittle

    Chickenlittle Active Member

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    These days emails equivalent to conversation, perhaps better all in writing
     
    • Like x 1
  14. ebmcs03

    ebmcs03 Active Member

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    Ya. But sometimes it’s faster to get my questions answered all at once. Took way too many days Togo back and forth on questions when one call for 3 mins would have suffice.
     
  15. Dixsea

    Dixsea Member

    Joined:
    Jun 14, 2018
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    11
    Location:
    Vancouver
    I was supposed to get my car last sunday June 10. On Sat night i was contacted to say they found a significant defect and my car wouldnt be available. Another car was supposed be enroute from Freemont and was supposed to arrive today. Initial communications with Tesla were ok. They were very sorry etc but could not confirm Thursday (today) as apparently they could not track the vehicle. Hmmmm As the days wore on the comms have deteriorated to the point where they have gone completely silent. It seems to me while they have ramped production, they have not ramped logistics to deal with it and are leaving customers blind and quite frankly disallusioned.
     
  16. fr100

    fr100 Member

    Joined:
    Dec 27, 2017
    Messages:
    162
    Location:
    Northern CA
    My delivery was scheduled a week in advance over e-mail by an ISA in another state. I had heard nothing from them since then and just showed up for delivery. Everything was ready as scheduled.
     

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