Solid 12 hours for Tesla customer service: 1. N. Houston SC mailed me some unexpected swag! 2. Online merchandise team located an order that FedEx screwed up and returned to them more than a week ago and Tesla re-sent it to me. They emailed me back almost immediately and the order was headed back to me first thing today! Especially important considering this item is sold out... 3. Ranger paid me a visit this AM to address a minor weatherstripping detail. Super nice and excellent service. Tesla FTW.