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BLKLightning

Member
Oct 27, 2018
6
0
Toronto
Hey Joe.

Thanks for your response! Unfortunately I can’t post a reply as I keep getting a spam error...

Is there another way I can give you the email address?
 

SMAlset

Well-Known Member
Mar 4, 2017
8,732
9,338
SF Bay Area
Joe,
UPS finally picked up my order but package weight 10lb! Is my order coming in multiple packages? I ordered 1st row, 2nd row, front and back cargo mats.

Thanks,
Vikas

The mats are very light weight yet sturdy. Their lightweight makes them easy to remove come hosing off time and reinserting them. I think you will really like the 3D Maxpider Kagu mats.
 

Couchking

Member
Jun 2, 2019
26
26
Allentown, PA
Hi Joe,

My order #69826 was marked as "Shipped" on 6/6 after the label was created, however almost a week later the order still hasn't been picked up. Can you please look into this. Thanks.
 

Ken555

Member
Jun 12, 2019
5
0
Chicago
I ordered the full Mat (seat and trunk) for model 3. But my wife doesn’t like model 3 and return it.

I tried to email [email protected] regarding returning a few times since June 4th. But no response.

then I shipped it back per his instructions. Still no response yet.

Joe, if you see this message, please reply my email to confirm the return and refund.

My order number is 69682
 

Pinegreen

Member
Oct 12, 2017
168
61
San Jose
You can always return the Amazon ones and order them from me :)


Still waiting for a response from my emails sent to you on 5/24/19, 5/29/19, and 6/6/19.

Ordered a cargo liner for Model S on 5/21/19 (#69656). Received no order confirmation email (did get the one from the website directly after payment). No contact since then. Emailed NO REPLY. At this point, please cancel my order and refund my payment.
 

Ken555

Member
Jun 12, 2019
5
0
Chicago
Still waiting for a response from my emails sent to you on 5/24/19, 5/29/19, and 6/6/19.

Ordered a cargo liner for Model S on 5/21/19 (#69656). Received no order confirmation email (did get the one from the website directly after payment). No contact since then. Emailed NO REPLY. At this point, please cancel my order and refund my payment.

It looks like if Joe doesn't reply, we have to file a credit card dispute.
 

BLKLightning

Member
Oct 27, 2018
6
0
Toronto
It looks like if Joe doesn't reply, we have to file a credit card dispute.
I have sent him emails. My fiancé has sent him emails. No response. He responded once to my post on this thread and has since gone silent. All we want to do is pay him $40 to re-ship a trunk mat and this process has taken over 2 weeks. I am running out of ideas and starting to run out of patience...
 

DustinM3

New Member
May 27, 2019
1
0
San Jose
Hi Joe - I ordered on May 10th, order number 69572. I only got the interior mats on May 30th, but not the trunk/frunk mats. Can you take a look and see when they will ship out to complete my order.
 

karn101

Member
May 28, 2019
24
6
NY
Joe,

Appreciate the deep discounts you're giving everyone. I placed an order earlier today. I emailed you twice but haven't gotten a response. Please cancel my order before it ships so we're not wasting each other's time with returns as I won't be able to accept it.

Order number is 69879. Thank you.
 

Ken555

Member
Jun 12, 2019
5
0
Chicago
Just to balance out some of the negative, I’ve placed 2 separate orders with joe and both arrived very quickly without issue.

He did ship out the item fast. However, when I asked him for return instruction, there was no response to 3 emails I sent on different days. After I shipped the unopened item back per his instructions on the website, he still has no response.

If you buy stuff from him, go aheadz

but per my experience, DO NOT expect response when you want to RETURN/REFUND.

I will call my credit card company and dispute.

Ken
 

karn101

Member
May 28, 2019
24
6
NY
He did ship out the item fast. However, when I asked him for return instruction, there was no response to 3 emails I sent on different days. After I shipped the unopened item back per his instructions on the website, he still has no response.

If you buy stuff from him, go aheadz

but per my experience, DO NOT expect response when you want to RETURN/REFUND.

I will call my credit card company and dispute.

Ken

Sigh, this is exactly what I’m trying to avoid.
 

Pinegreen

Member
Oct 12, 2017
168
61
San Jose
@Joe Car Stuff
Please refund my money. After numerous unsuccessful attempts to contact you, I have already opened a dispute with my credit card company to get my money back from the order (#69656) placed on 5/21/19.

Thank you.
 

BadM3Hawaii

Member
Mar 26, 2019
67
36
Honolulu, Hawaii
I’m about to do the same. I emailed Mr Joe “Never get my” Car Stuff regarding not getting my order after waiting months now.

Joe- you need to make all your orders right or start giving people back their money. If I don’t hear from you this weekend I’m calling my credit card company and disputing charges as well.

MAKE IT RIGHT QUICK.
 

Joe Car Stuff

Former Vendor
Dec 26, 2018
179
79
Saginaw, MI
Still waiting for a response from my emails sent to you on 5/24/19, 5/29/19, and 6/6/19.

Ordered a cargo liner for Model S on 5/21/19 (#69656). Received no order confirmation email (did get the one from the website directly after payment). No contact since then. Emailed NO REPLY. At this point, please cancel my order and refund my payment.

Model S cargo liners arrived on Friday and will start shipping tomorrow. So far they only have rears so I am shipping rears and refunding for fronts until they come out.
 

Joe Car Stuff

Former Vendor
Dec 26, 2018
179
79
Saginaw, MI
I’m about to do the same. I emailed Mr Joe “Never get my” Car Stuff regarding not getting my order after waiting months now.

Joe- you need to make all your orders right or start giving people back their money. If I don’t hear from you this weekend I’m calling my credit card company and disputing charges as well.

MAKE IT RIGHT QUICK.


I apologize, I didn't get a chance to catch up yet this weekend, I had custody of my girls, then my ex didn't give them back after she was supposed to only have them for 3 hours yesterday. Police won't do anything with civil matters and I didn't get them back until 8 last night. I will get caught up with everyone's orders tonight in a few hours.

Thanks,

Joe
 

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