Looking at the excluded items on the brochure for X-Care, it may have been a shorter list to show what was actually covered. I can understand wear items, but many of these things are things like hoses and cables, hinges, and structure. Even the electric motor is excluded. Actually... looking at this list, what is left?
This is the number one question we get and i think most people underestimate how many components are actually in a Tesla.
We matched our exclusions to that of the Tesla ESA. There is very little difference between the two. Both are exclusionary warranties and both do not cover the motor and battery since that is covered under a seperate 8 year warranty that your vehicle is likely still under.
Anything that goes wrong outside of an item that is specifically mentioned in the exclusions, would be covered by X-Care (similar wording to the Tesla ESA). The largest items and most recurring that owners have spoken about are; MCU, Instrument cluster, window regulators, Sensors, cameras, harnesses, air suspension/suspension, pano roof issues, door handles, falcon wing doors issues, charging issues, charge port doors, your internal heating systems/AC system (HVAC Systems), Electronic controls module, and the list goes on, all of which would be covered under X-Care.
"Inclusionary Service Agreements" tend to be less reliable because they only cover what is specifically mentioned, rather than covering everything unless specifically excluded. In a product with tens of thousands of parts, a consumer would prefer the latter because it increases scope of coverage.
I hope this helps you better understand how these coverages work and what would be covered under X-Care. Our goal is not to deny claims, its to pay them out to accumulate the data in order to better the product for more electric vehicles that are rolling out from various different manufacturers.