Are other people still waiting for Tesla to repair their cars months after taking delivery? Is there a better strategy to get Tesla to fix things?
I picked up my car on 9/30/18 and multiple items were damaged upon arrival. I gave Tesla the benefit of the doubt, and took them at their word that they would correct the issues and paid in full for the car. They did correct a number of the items over the next couple weeks, but here I am 4 months later, and I'm still driving around with a badly ripped seat that came with the car. Tesla has given me a bunch of bizarre excuses as to why they can't fix it, but nothing seems to make sense since they are manufacturing a bunch of new cars, presumably WITH seats!
This is one of the first P3D+ models, so it wasn't cheap and it seems like they should prioritize taking care of something like this. Overall it's a cool car, but this particular issue bugs me and service has been terrible to deal with. Has anyone had a similar issue? Any advice on how to get something like this resolved?
I picked up my car on 9/30/18 and multiple items were damaged upon arrival. I gave Tesla the benefit of the doubt, and took them at their word that they would correct the issues and paid in full for the car. They did correct a number of the items over the next couple weeks, but here I am 4 months later, and I'm still driving around with a badly ripped seat that came with the car. Tesla has given me a bunch of bizarre excuses as to why they can't fix it, but nothing seems to make sense since they are manufacturing a bunch of new cars, presumably WITH seats!
This is one of the first P3D+ models, so it wasn't cheap and it seems like they should prioritize taking care of something like this. Overall it's a cool car, but this particular issue bugs me and service has been terrible to deal with. Has anyone had a similar issue? Any advice on how to get something like this resolved?