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4G/LTE speeds in NZ - painfully slow

That’s good to know. Hopefully we get a good outcome soon
In the meantime, I would refuse to pay for the premium connection, even demand a partial refund for the poor connections they have had so far.

I think they might make things happen quicker if they get several people exercising their consumer rights. You could easily argue that you are not getting what was advertised.
 
Presumably swapping all the SIMs would be a big job if they do change to a NZ carrier. On the other hand it's only going to get worse (presumably) if they keep putting telstra sims into all these new cars, unless telstra makes a big upgrade to their network capacity.
I'm pretty sure they are actually Spark SIMs. They have just set up the connection in the cars to use a Telstra APN. I would imagine that if they went with Spark they would just need to reconfigure the APN which they should be able to do OTA. @Matt_NZ seems to have a better understanding of this.
 
Presumably swapping all the SIMs would be a big job if they do change to a NZ carrier. On the other hand it's only going to get worse (presumably) if they keep putting telstra sims into all these new cars, unless telstra makes a big upgrade to their network capacity.
They don't need to swap the SIM if it's future proof eSIM in recent cars... rest ones, probably matter of two providers agreeing to do clean transition of SIM Identifiers....
In worst case, just a Mobile service units swapping it out over a week/month.
 

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