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5 Digit Insurance Code Not Accepted

I set up insurance for my 11/22 delivery so everything is squared for that day. I've uploaded the insurance card on my Tesla account, but when I try to enter in the 5 digit State Farm insurance code, it says that it's not valid. I've tried multiple other companies to see if would accept it, but no luck. I'm able to fill in the other information (Policy #, expiration date, ect...) but can't submit it because of the company code. Has anyone else run in to this problem in the past?

I'd call my SA but he's been completely useless since day 1. He's yet to return an E-mail, call, or text.

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