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The specific eligibility from the web site:What specifically disqualified your PG&E account? I've heard of other cases, but those were understandable. For example, a gentleman who owns a Leaf lives in a mobile home where the power is master-metered by PG&E and sub-metered by the mobile home park. Since he was not the PG&E account owner, he could not apply.
Do you know where the 18v drop is occurring when you start charging the car? That's huge; something is getting rather warm as a result, and besides the loss of power to heat, I would be concerned about fire. If it's in PG&E's wiring, i.e. on their side of the meter, it is their responsibility to fix it. I think 224 volts is simply out of spec. If it's in your wiring, I would definitely get an electrician out to take a look a things.so it doesn't plummet from 242 volts to 224 volts every time I turn my car charger on
I am the PG&E account owner for my home and both our cars are registered to the same address. However, one car has only my name on the registration and one car has only my wife's name on the registration. Both rebates were processed automatically in my case.The specific eligibility from the web site:
"You must be a PG&E customer with an active residential electric account. As the account holder, you may also apply on behalf of an EV owner in your household (or tenant in a multifamily household) with the vehicle owner’s permission."
I italicized my situation. The account holder did apply on behalf of an EV owner in the household.
The first time it was denied and I called in, they said that their process rules requires that one of the registered vehicle owners must be one of the account holders listed, and since on our application that was not true, we were denied. I have not called in for the second denial.
As you can see, their rule enforces a subset of the allowed eligibility.
Changing the accounts to carry those types of compliance to those rules would cost far more than the $500 rebate over time.
The specific eligibility from the web site:
"You must be a PG&E customer with an active residential electric account. As the account holder, you may also apply on behalf of an EV owner in your household (or tenant in a multifamily household) with the vehicle owner’s permission."
I italicized my situation. The account holder did apply on behalf of an EV owner in the household.
The first time it was denied and I called in, they said that their process rules requires that one of the registered vehicle owners must be one of the account holders listed, and since on our application that was not true, we were denied. I have not called in for the second denial.
As you can see, their rule enforces a subset of the allowed eligibility.
Changing the accounts to carry those types of compliance to those rules would cost far more than the $500 rebate over time.
I did an impromptu survey a few days ago, walking around the neighborhood with my smartphone turning my car charge on and off looking at how it affected each meter. I wrote about it at When do you charge? , but the pertinent data is that it would drop my across the street neighbor's voltage from 236V to 226V, or about 10V, at the same time mine dropped from 242V to 224V, or about 18V (I have to verify that since I might have copied my usual volts with dryer off rather than with dryer on like I had it then). But the fact is that my car charging showed up as a voltage drop at my neighbor's house across the street more than half as much as where we were.Do you know where the 18v drop is occurring when you start charging the car? That's huge; something is getting rather warm as a result, and besides the loss of power to heat, I would be concerned about fire. If it's in PG&E's wiring, i.e. on their side of the meter, it is their responsibility to fix it. I think 224 volts is simply out of spec. If it's in your wiring, I would definitely get an electrician out to take a look a things.
When I charge my car at 40 amps, the voltage only drops about a volt or so.
Anyone recently received your rebate from PG&E? We submitted our application and got a confirmation from them on 4/22. Still waiting. Is this taking closer to 2 months now?