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500 referral credit

Discussion in 'Model X: Ordering, Production, Delivery' started by Dan Utah, Aug 13, 2018.

  1. Dan Utah

    Dan Utah Member

    Joined:
    Apr 25, 2018
    Messages:
    28
    Location:
    utah
    I used a first time credit so I got a 500 credit score to the store.

    the service center can see the credit but can't figure out how to use it for the Tesla store .

    can anyone tell me how you redeemed the 500 referral credit?
     
  2. JCB_Arizona

    JCB_Arizona Member

    Joined:
    Apr 19, 2016
    Messages:
    177
    Location:
    Arizona
    When I bought something, I ordered through my local service center. I don't think there's a way to do it online.
     
  3. eml2

    eml2 Member

    Joined:
    Sep 28, 2017
    Messages:
    140
    Location:
    Massachusetts
    When you order online, at the last step before checkout, you will see the $500 credit.
     
  4. Sandollars

    Sandollars I bleed Cardinal

    Joined:
    Feb 19, 2018
    Messages:
    232
    Location:
    So Cal/So UT
    THAT DOESN'T WORK FOR ME. IT SHOWS NOWHERE.
     
    • Funny x 1
  5. Poor Pilot

    Poor Pilot Member

    Joined:
    Feb 4, 2018
    Messages:
    38
    Location:
    TN
    Same for me. A few months ago, I was going to use the credit to prepay for a 3 or 4 year annual service plan. I added the plan to my cart and it showed the credit. I ended up not pulling the trigger because we have until the actual first service to prepay for the plan. About a month ago, I checked on it again, and the option was no longer there and so I tried to purchase something in the store, but my credit wasn’t there. I emailed customer service and was first told that I couldn’t use the credit for annual service, then I was told I need to call my local SC to straighten it out. Needless to say, I’m a little disappointed regarding the referral program.

    Side note: I’m still waiting on my signature HPWC from another referral.
     
  6. Dan Utah

    Dan Utah Member

    Joined:
    Apr 25, 2018
    Messages:
    28
    Location:
    utah
    my service center can't figure out how to do this.

    would you mind sharing the mane and location of the person who put yours through so I can see if they can help me.
     
  7. JCB_Arizona

    JCB_Arizona Member

    Joined:
    Apr 19, 2016
    Messages:
    177
    Location:
    Arizona
    I called the Tempe AZ service center.

    I told them I wanted a Frunk mat and to deduct it from my $500 credit. He typed some things. He saw the credit and said no problem.

    It arrived at the service center a little after that.
     
  8. hypa

    hypa Member

    Joined:
    Jun 10, 2018
    Messages:
    42
    Location:
    Los Angeles
    #8 hypa, Aug 17, 2018
    Last edited: Aug 17, 2018
    I didn't realize that there is a $500 credit when you use someone's referral for the first time. I just checked my friend's referral page and it says they made 1 referral (me). Is this credit available now or will I not see it until I take delivery? Nice to know that the person I referred will also get a $500 credit.

    nvm I see this is for a past promotion.
     

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