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58 days in service; best lemon law options?

Discussion in 'Model X' started by CarbonFree, Aug 24, 2017.

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  1. CarbonFree

    CarbonFree Member

    Joined:
    Aug 24, 2017
    Messages:
    54
    Location:
    Seattle
    My X still has issues, and I've lost confidence in the car. I still have faith in Tesla; what's the fastest route to a replacement? Should I retain a lawyer, call my local service center, or start somewhere else?
     
  2. stopcrazypp

    stopcrazypp Well-Known Member

    Joined:
    Dec 8, 2007
    Messages:
    9,348
    Start here first to see if lemon law even applies to your case?
    Lemon Law | Washington State
     
  3. CarbonFree

    CarbonFree Member

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    Location:
    Seattle
    Thanks; already done. The answer is an unequivocal "yes."
     
  4. RandyS

    RandyS Fan of Elon

    Joined:
    Jul 8, 2012
    Messages:
    432
    Location:
    San Diego
    I would try writing a PM on this forum to Jon McNeil (Tesla President of Global sales and service) @JonMc and politely present your case as a first step...He and his staff have helped many owners here...
     
    • Like x 1
  5. Kuro68k

    Kuro68k Member

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    Oct 10, 2017
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    Location:
    Netherlands
    Any updates on this? What happened in the end?
     
  6. beths11

    beths11 THE LONG RANGER

    Joined:
    Apr 30, 2013
    Messages:
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    Location:
    Molalla, OR
    Probably was taken care of by Tesla and signed a non disclosure agreement. Don't think you will hear any more about it.
     
  7. verygreen

    verygreen Curious member

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    Jan 16, 2017
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    1,395
    Location:
    TN
    yes, NDAs are the rule of business at Tesla it appears.
     
    • Informative x 1
  8. patrick40363

    patrick40363 Member

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    Location:
    Cali
    Says who?
     
  9. verygreen

    verygreen Curious member

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    Location:
    TN
    I speak from experience ;)

    But my car keeps breaking in new ways that are not covered with any NDAs that may or may not be covering any past Tesla concessions I might or might not have had ;)
     
  10. CarbonFree

    CarbonFree Member

    Joined:
    Aug 24, 2017
    Messages:
    54
    Location:
    Seattle
    Tesla seems to have ended their NDA practice.

    In my case, resolved the situation quite satisfactorily. Thank you, Tesla!
     
  11. mkjayakumar

    mkjayakumar Active Member

    Joined:
    Aug 18, 2012
    Messages:
    3,251
    Location:
    Dallas, TX
    - what problems did you have?
    - how did Tesla resolve them?
     

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