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7-seat config waiting room
- Thread starter EchoDelta
- Start date
SA telling me to expect VIN this coming weekend and delivery next week before end of Q1. Fingers crossed.
In So Cal ordered 1/28/21, 7 seater white/black/tow/19
In So Cal ordered 1/28/21, 7 seater white/black/tow/19
The last time I spoke with an SA from the Fremont Factory Showroom was on 3/10. They had indicated that I should be hearing something within the next 7-10 days. It's now March 22nd. Hoping some good news comes before the end of the month.
spoke to a SA in another location and he pulled up my reservation and said most likely vin by 26th +- and delivery shorty after that
Axeman
Member
That's exciting, hope it happens for you!
illusion8
Member
My MY7 was delivered to my house on 3/18 (ordered 1/8) in Los Angeles. Aside from a couple panel alignment issues that I have to take to the service center, the car is great and worth the wait! I imagine a ton of VINs coming these final couple of weeks before quarter end so for those still waiting, hang in there!
Hey! Thx for asking I’m sliding my order to next quarter, will work better for our family. LR AWD, W/w/7 seat/fsd
kentoe
Member
Some additional insight into my conversations with people at Tesla.
The most recent person I spoke with said different employees have different autoirizaion/ access to info. Some can track gate days and soft matches where others don’t actually have access to that info. Others can actually check all inventory (both existing and currently in production) and create customer/vin matches on the spot where others can’t. When you call into Tesla durring peak hours (pretty sure all hours are peak) they simply reroute you to random depts in order to get you on the phone with someone ASAP. It makes for VERY different customer service experiences, but at least makes me less frustrated when each rep handles my call differently.
The most recent person I spoke with said different employees have different autoirizaion/ access to info. Some can track gate days and soft matches where others don’t actually have access to that info. Others can actually check all inventory (both existing and currently in production) and create customer/vin matches on the spot where others can’t. When you call into Tesla durring peak hours (pretty sure all hours are peak) they simply reroute you to random depts in order to get you on the phone with someone ASAP. It makes for VERY different customer service experiences, but at least makes me less frustrated when each rep handles my call differently.
Well a little bit of news from my SA -
My 1/20 order of SR RWD MY7 Blue/Black Gemini, no hitch, no FDC - After initially telling me that we'd get the car before the end of March, she now says that we will get the car, but most likely not till May and maybe closer to the end of it. She says, Blue, gray and Red will not be produced till after the quarter is over. Only Black and white is coming off the line till then. She offered to change the color of the car and refund the $1000 color fee, and promised a vehicle would be matched before April 15th. However, we really want the blue, so we're sticking with the original order.
My 1/20 order of SR RWD MY7 Blue/Black Gemini, no hitch, no FDC - After initially telling me that we'd get the car before the end of March, she now says that we will get the car, but most likely not till May and maybe closer to the end of it. She says, Blue, gray and Red will not be produced till after the quarter is over. Only Black and white is coming off the line till then. She offered to change the color of the car and refund the $1000 color fee, and promised a vehicle would be matched before April 15th. However, we really want the blue, so we're sticking with the original order.
kentoe
Member
Hoping that’s only for the SR RWD and not the LR AWD, also am waiting for Blue
I have read messages where people say they have received Vins on both Saturday and Sunday.
Hold the line. Get the color that you really want.
RockyMtnRed
Member
I received my VIN on Saturday at ~11 pm at night. I received the official text message with my VIN the following Sunday morning around 11 am.
Not really (I’d love to get it and it’s one of my fav x features but holding on for these features is a massive lottery). It’s more that I’d get it and it’d sit there, unused, for a couple months until I stop working from home.
That is conflicting info, others have received calls to tell them that their SRY will not be fullfield and there will be no more SRYs made, i wish Tesla was clear on what is actually going to happen, i want a SRY7 but had to settle for a inventory five seat before they ran out. Tbh i bielieve they will stop making it, as they even remove the option to look for existing inventory on their website.
This is even conflicting info from what my SA told us last week, thus compounding how much im beginning to hate Tesla.
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