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7 Seater 2nd Row End Cap Issues

Sarugby9000

Member
Jul 30, 2021
18
13
Virginia, USA
Picked up my Model Y 7 seater yesterday and we already have our first issue. On the 2nd row sliding rails, there is an end cap plastic piece. Every time we move the seat forward to access the 3rd row, the end cap pops off. The frustrating thing is the SC is 60 miles from my house and Tesla won't come out for a mobile service so I have to take back down to the SC after this week. Has anyone else seen this problem before.
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mcsenerd

Member
Jun 14, 2021
48
42
DFW
I don’t know, other than replace it. I’ll let you know if breaks off again the next time we use the third row… My guess is that like their HVAC “fixes”, it’s basically the definition of insanity. You know, the whole “doing the same thing over again and expecting a different outcome”…
 

Eeekkk

Member
Mar 8, 2021
11
4
SF Bay Area, CA
I had the exact problem when I took delivery in March. Also the third row single seat was not moving. SC fixed it but they also make a small deep scratch to entrance paint.
 

Quigibo

Member
May 13, 2021
26
36
Pasco
Same issue with our 7 seater. First one came off because the pink plastic insert tabs broke off. They replaced it and pushed it back on. Came right back off. Last night 2nd one came off. Looking closer, the end cap won't push on far enough to re-engage the pink plastic tabs, it bottoms out against metal. Will look closer this weekend.
 

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