Just charged my September 2018 75D (only 13,000 miles) to 100% and only got to a range of 243. I'm pretty pissed about this. 6.2% degradation in 14 months is really bad. I never got 259 and when I took it in for a battery check within the first 3 months they claimed everything was fine. This is false advertisement in my book.
How much degradation must be for Tesla to admit there's something wrong and fix/replace the battery?
No such number exists for the S/X. For the 3 it’s 30% within 8 years or 125,000 miles.
From what I understand your battery is rated(after testing) against all others inservice of the same spec, if it lies well below some threshold determined by Tesla against all the others inservice(outlier of strong degradation) then your battery is in failure. Very rare.
Now to the Gentlemen at 243. expecting 5% early is normal, your is a bit early, not by much. You charge to top a lot and let it sit for hours-days?
Yes it hurts, we know. I am at 38,000 miles and full charge is 231. In actuality for me on trips it has not affected me. I am a splash and go charger. Arrive after people have in Model 3s and other X and S. Leave before they are done. I will say my breaking point on this car though will be 200-210. Taking 20% off that number does not leave much for serious travel.
IMO:
One thing we all must understand the batteries are Chemical Variants of varying degree by manufacture from the moment they are made.
Some are slightly better than others and some (very, very few are complete duds).
Let me ask this another way.
I'm buying a used 2016 75D from Tesla (high-ish mileage 40k) and as usually they don't provide details about the history of the car. At delivery, when I see the charge status and rated range for the first time, what numbers should be scary enough so that I refuse delivery based on them?
225-231, if its higher then that your in the chips, many are "reporting" much higher numbers of which I highly doubt. Good luck them letting you charge it fully though before taking full possession. Not usually done that way. Those first four or so miles at the top burn off fast as your driving.
Driving style and the BMS(Battery Management System) of the previous owner all play into your expected range of a given used car again IMO.
Too many factors here to lock down to all cars. Each is unique, driven by unique drivers, with again unique driving styles against unique manufacturing of that car and battery, on that day