I took my car to the service centre for its annual service appointment and at some point in the service, the passenger side rear quarter panel was scraped and dented. The SC tried to repair it, removing the taillight to gain access to push out the dent, but was unsuccessful. I had XPEL and cQuartz on the car, which saved the paint, but prevented the initial attempts at dent removal. While removing or re-installing the taillight to gain access for the attempted repair, the tail light was damaged and no longer mounts correctly - it is loose and rattles in addition to being cracked. The car was then taken to a body shop to have them remove the XPEL, fix the dent and re-apply the XPEL. This was done, but the repaired dent is still visible, the XPEL is not well applied and the taillight, although installed better than at the SC and with a few parts replaced, is still loose and rattles. They only real fix I am aware of would be to replace the entire rear quarter panel and as this involves dis-assembling the rear half of the car and cutting/glueing/riveting a major body panel, plus a re-paint of a major portion of the car, plus weeks of loss of use, plus resale value/CPO disqualification losses, this doesn’t seem to be a great option. However, the damage is visible from 100 feet away and would definitely affect the value to any future buyer, so it seems no matter what happens I face a significant hit to the value and enjoyment of the car. I am unsure how to proceed at this point and would appreciate any advice or experience from any of you who may have had a similar experience.