TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

9 Days in, First Problem :(

Discussion in 'Model X' started by CommackRoss, Jun 18, 2018.

  1. CommackRoss

    CommackRoss Member

    Joined:
    Mar 30, 2018
    Messages:
    21
    Location:
    Commack, NY
    My front passenger door on my MX 75D stopped working. Really loud disgusting grinding noise every time it opens and closes. Won't open or close via on-screen buttons.

    Mobile service set for Thursday morning so I'll get to see how that goes anyway. They were very nice on the phone and seemed to think it was an easy fix.
     
    • Informative x 1
  2. TexasTeslaRacing

    Joined:
    Dec 19, 2015
    Messages:
    528
    Location:
    North Dallas, Texas
    Is your MX brand new or did you buy it CPO?
     
  3. CommackRoss

    CommackRoss Member

    Joined:
    Mar 30, 2018
    Messages:
    21
    Location:
    Commack, NY
    Brand New. 94xxx VIN built in late May.
     
  4. DESinUS

    DESinUS Member

    Joined:
    Jun 13, 2018
    Messages:
    66
    Location:
    California
    I saw this happen every now and then. It's most likely just the latch needing replacement. Shouldn't be a big deal for them to fix!
     
    • Like x 2
  5. Anzir

    Anzir Supporting Member

    Joined:
    Nov 9, 2012
    Messages:
    508
    Location:
    Central Florida
    Was it like this?

     
    • Informative x 1
  6. CommackRoss

    CommackRoss Member

    Joined:
    Mar 30, 2018
    Messages:
    21
    Location:
    Commack, NY
    Not really. It seems to be in the hinge area

    9BFFD572-6CC3-4DAF-97F1-12F14543F599.jpeg

    Near that silver mechanism that is near the top, I think.
     
  7. Saghost

    Saghost Well-Known Member

    Joined:
    Oct 9, 2013
    Messages:
    5,625
    Location:
    Delaware
    I'm pretty sure that's the actuator that opens and closes the door, which would be a logical place for grinding.

    I had a problem with mine not latching properly that led to the not reacting to the touch screen a while back, but this sounds different (my issue was fixed by manually cycling the door a few times, and hasn't come back, but there were no grinding noises.)
     
  8. CommackRoss

    CommackRoss Member

    Joined:
    Mar 30, 2018
    Messages:
    21
    Location:
    Commack, NY
    Mine seemed to do that once or twice the day before which worried me, but it self corrected, like you said. Then the next day it became permanent.

    Hopefully they will fix it tomorrow morning!
     
  9. CommackRoss

    CommackRoss Member

    Joined:
    Mar 30, 2018
    Messages:
    21
    Location:
    Commack, NY
    All fixed. Took about an hour. He replaced the motor that power opens and closes the door.

    Great service! Spent extra time answering all my questions (since I'm new). Very nice!
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC