supratachophobia
Active Member
This is most current response for my issue.
Hello Dan, A technician has completed a diagnosis of your concern and provided the following results; The customer has a slight battery cell SOC imbalance. Looking at the vehicle the customer lowered the charging termination percent to 90% and allowed the vehicle sit connected to the charger for approx. 5 hours. After this we see the imbalance begin to close however while this is the correct method to rebalance a vehicle the amount of time allowed (once for 5 hours) is insufficient in length of time. The process below needs to be repeated every day for 30-90 days and for as long as possible each day. Deep discharging will only increase the range estimate in miles and will not influence the batteries capacity or cell balance. Let the vehicle rest at 90% SOC. Set the charge slider to 90%. Keep the vehicle plugged in for several hours after it reports a complete charge and says it has stopped charging. This will cause the pack to rebalance.
So Dan, you need to perform this daily maintenance on your car to fix it. Remind me again who the technicians here are?