I've been thoroughly enjoying my new X Plaid, but there are a few issues that the service center has been unable able to do anything about and I am wondering if anyone else has had the same experience or any solutions?
1. Glove box makes a somewhat loud tanging spring noise every time I close it.
I have not been able to close the glove box without making the spring noise and it makes the 140K car instantly sound like a bad plastic toy made in China.
The service center tried to replace the glove box unit and found that the new part also makes the same noise, which has led to the associate telling me "So it's completely normal."
I find it a bit hard to believe that the most expensive Tesla being sold today is supposed to make a tanging noise every time the glove box is closed.
2. The rear dome light randomly comes on and off while driving.
Every now and then I will see through the rearview mirror that the rear dome light has turned on for no reason while driving, even while the dome light is set to "Off". I can turn it off by turning those lights on and off on the main screen, but it may or may not randomly turn back on during the same drive or the next. Not a big deal, but super annoying.
The service center's fix was to confirm that "Ambient Lighting" was on and to turn it off. (I don't think that was the issue at all) I have witnessed it happening again multiple times regardless of the Ambient Lighting setting and have no idea what is causing it.
3. Charge port door sometimes doesn't close all the way.
This has been happening sporadically since delivery, but at one point got much worse and was happening almost every time, then somehow kind of fixed itself and now hasn't happened in almost a couple of weeks. I am not sure if the software updates had anything to do with it.
Again, the service center didn't seem to care, saying they could not replicate the issue during the visit. I explained before and during the visit that it happens randomly and may not be replicated on a specific day, but fell on deaf ears.
4. Left Gullwing Door sometimes scrapes a small part of the adjacent black window trim piece
They "adjusted" the door, which now makes it sit noticeably lower compared to the other side when closed, and throws the window trim alignment out of whack. And it still sometimes slightly scrapes the adjacent piece when closing, as I can see a fresh smaller scrape on the same spot that was touched up during the visit. They didn't have the window trim piece part available at the time and I'm scheduled to have it replaced, but I plan to tell them to just have the door "adjusted" back to a flush position and forget about fixing the scraping issue, since one side of the door sitting noticeably lower than the other side bothers me much more than a small scratch on a trim piece.
Other than that, I do absolutely love the car. Haha.
None of the issues are a deal breaker for me, but it would be great if anyone knows any solutions, especially on issues 1. and 2.
On a side note, I find that going to a good service center location/associate makes a huge difference in the resolution of the car's issues. In only exactly two months of ownership, I already have a favorite Service Center/Staff and a particular Service Center/Staff that I would do everything to avoid in the future.
1. Glove box makes a somewhat loud tanging spring noise every time I close it.
I have not been able to close the glove box without making the spring noise and it makes the 140K car instantly sound like a bad plastic toy made in China.
The service center tried to replace the glove box unit and found that the new part also makes the same noise, which has led to the associate telling me "So it's completely normal."
I find it a bit hard to believe that the most expensive Tesla being sold today is supposed to make a tanging noise every time the glove box is closed.
2. The rear dome light randomly comes on and off while driving.
Every now and then I will see through the rearview mirror that the rear dome light has turned on for no reason while driving, even while the dome light is set to "Off". I can turn it off by turning those lights on and off on the main screen, but it may or may not randomly turn back on during the same drive or the next. Not a big deal, but super annoying.
The service center's fix was to confirm that "Ambient Lighting" was on and to turn it off. (I don't think that was the issue at all) I have witnessed it happening again multiple times regardless of the Ambient Lighting setting and have no idea what is causing it.
3. Charge port door sometimes doesn't close all the way.
This has been happening sporadically since delivery, but at one point got much worse and was happening almost every time, then somehow kind of fixed itself and now hasn't happened in almost a couple of weeks. I am not sure if the software updates had anything to do with it.
Again, the service center didn't seem to care, saying they could not replicate the issue during the visit. I explained before and during the visit that it happens randomly and may not be replicated on a specific day, but fell on deaf ears.
4. Left Gullwing Door sometimes scrapes a small part of the adjacent black window trim piece
They "adjusted" the door, which now makes it sit noticeably lower compared to the other side when closed, and throws the window trim alignment out of whack. And it still sometimes slightly scrapes the adjacent piece when closing, as I can see a fresh smaller scrape on the same spot that was touched up during the visit. They didn't have the window trim piece part available at the time and I'm scheduled to have it replaced, but I plan to tell them to just have the door "adjusted" back to a flush position and forget about fixing the scraping issue, since one side of the door sitting noticeably lower than the other side bothers me much more than a small scratch on a trim piece.
Other than that, I do absolutely love the car. Haha.
None of the issues are a deal breaker for me, but it would be great if anyone knows any solutions, especially on issues 1. and 2.
On a side note, I find that going to a good service center location/associate makes a huge difference in the resolution of the car's issues. In only exactly two months of ownership, I already have a favorite Service Center/Staff and a particular Service Center/Staff that I would do everything to avoid in the future.
