This past Friday, I took in my Model S for service for a camera issue. Problem: Camera screen would, on occasion, display with odd hue discoloration/display. I was expecting to pick up on same day as drop-off. Unfortunately, that was not the case. They provided me a loaner. Next day, still not ready. So I pick up today and not only was the camera issue fixed (replaced camera) - they gave me a major freebie that I'm scared to even mention out of concern that others will demand the same. I'm still shocked. Let's just say I'm very very happy and so is my wallet. =) Love my Model S and Tesla. Almost one year with my S and I still look forward to getting into my car every day for a drive. Thank you Tesla team! Especially the Las Vegas team! Just wow!