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A sticky charge port ...

Just popped to the supercharger for some juice and the charge port refused to open - it wouldn't open when commanded from the touch screen, by the charger or by the phone ... there was some clinking going on but no door action.

One of the guys from the showroom popped out and gave it a few hearty taps whilst I tried again and it eventually popped open :)

Apparently if the magnet gets dusty (I'd been down the peninsular visiting some wineries so the car has a sheen of winery dust on it) then it can refuse to open.

Thought it would be worth passing on the info ... and asking ... any advice on how to improving magnet action and/or sealing the door a little better to prevent dust ingress?
 

Aussie Yank

Member
Mar 24, 2015
166
119
Eastern Suburbs Sydney
Goulash

Have had similar issues, the first time going down the Hume to Melbourne. Needless to say, it was concerning.

However an easy back up, is to keep a toothpick in the boot, it won't scratch the paint and gives the door a little leverage, thus easily opening on command.

I understand they are redesigning the door mechanism with a motor and not a solenoid. Show stop the problem
 
Goulash

Have had similar issues, the first time going down the Hume to Melbourne. Needless to say, it was concerning.

However an easy back up, is to keep a toothpick in the boot, it won't scratch the paint and gives the door a little leverage, thus easily opening on command.

I understand they are redesigning the door mechanism with a motor and not a solenoid. Show stop the problem

Thanks for the toothpick trick .. I'll keep some in the car :)

Hopefully door mechanism update will be something that can be installed retrospectively
 

ZTrekus

Member
Feb 8, 2015
845
95
Sydney, NSW
Thanks for the toothpick trick .. I'll keep some in the car :)

Hopefully door mechanism update will be something that can be installed retrospectively


This happened to me today. It made the click-open sound but refused to open.

I thought it would be a good idea to press it in, in the event that it would pop out (like a spring-loaded door-opener). NEVER do this!!! It just arced inwards at a terrible angle and looked as if it was about to snap.

I got a butter knife and levered it out (then gave the magnets a good clean etc).

From now on I shall keep the butter knife in the boot with the charger. In my view - an essential item. P.S. More sturdy than a wooden toothpick.
 

Xenoilphobe

Active Member
Jan 2, 2014
4,583
4,308
Fairfax County, Virginia
Make sure you wipe down the door and black gasket, anytime moisture builds up near /on the charge port gasket it creates a seal that is tough for the electromagnetic lock to release..it almost feels like a vacuum seal when you finally get it freed.
 

ICUDoc

Active Member
May 19, 2015
1,678
1,050
Sydney NSW
I just push gently on the posterior edge of the port cover while I push the button on the charger handle- releases gently every time.
 
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Reactions: paulp

Gene_nos

Member
Jun 6, 2020
11
0
New Zealand
Goulash

Have had similar issues, the first time going down the Hume to Melbourne. Needless to say, it was concerning.

However an easy back up, is to keep a toothpick in the boot, it won't scratch the paint and gives the door a little leverage, thus easily opening on command.

I understand they are redesigning the door mechanism with a motor and not a solenoid. Show stop the problem

I’ve just had to use a credit card (no tooth pick) not sure if it’s dust but will give it a clean
 

paulp

Active Member
Jul 23, 2015
2,784
1,284
Adelaide, Australia
I just push gently on the posterior edge of the port cover while I push the button on the charger handle- releases gently every time.
Agree, I had to regularly do that whilst I had the manual charge port. Wiping the magnet regularly also helps. I tied a cloth around my charge cable to remind me to wipe it.
 

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