A word of warning for potential Tesla owners.

[BIG ACH]

My experience with the in-house body shop in Eatonville was amazing. In and out in 2 days for repaired bumper, vs. weeks at an exponentially higher price through outside vendors. They think their system will revolutionalize the repair industry.

Good to know Orlando does it in house... That's my location too.

Thanks for the info!

 

[20140emission]

Sorry to hear about your experience. Asking Tesla to expedite parts sounds reasonable. Parts availability is a problem for instances like this. I’d like to see Tesla make repair parts a priority for their approved repairers.

I’m not sure that bringing repairs in house would help. There’s a lot of experience in specialist repairers that would be difficult to match.

Given the volumes of vehicles produced & in circulation and relative maturity of supply chains I don’t think the comparison with BMW, MB, and so on is helpful. Might as well say to a MB owner that their repair would have been faster and cheaper if they’d had a ford.

There have been way too many horror stories of “no parts”. All Tesla is interested in is to sell more cars once you bought them, you are on your own. In the long run, folks will learn about this and will stay away from the brand. It is corporate suicide.

 

[Eevee]

This is a good warning for potential owners. And it's one of my worries - that any repair will not only be very expensive, but also very time consuming.

 

[NHK X]

To mitigate, make sure you have long term rental car added to your insurance.

 

[willcasp]

Two thoughts - this is why our Teslas cost more to insure, and I don't expect Volkswagon to have these issues when their EVs start to hit the market in mass.