I'm sorry that it didn't work well for you. I'll just say that if software was deemed unusable all the time until it could solve the most complicated problem of every user, we'd never get any software
ABRP has gone a long way since the first time I used it. It's much much better now. Still, it still has its issues. The more we report them, hte more chances we have that they eventually get solved. I believe they have a forum where you could discuss this with them.