I believe you are correct and that is why I made a previous post requesting an option to go FULL MANUAL and not allow the car to determine my HVAC needs. I am perfectly capable of doing that all on my own. I don't need Tesla managing my HVAC controls for me. Trust me, I know better than they do.
UPDATE:
Received a call from West Palm Beach Service Center and they are going to review my car's logs remotely on Monday AM to see if there is any kind of push update to my car available to remedy the situation. They want me to bring the car to them but I just fail to see how they are going to be able to do something to override the firmware. I am 99% sure a firmware update is needed to make this right.