Access Denied - Tesla Account, Model 3

[nvx1977]

Anyone getting an "Access Denied" error when clicking on "Manage" next to their Model 3 from their Tesla account?

looks to be an HTTPS 403 (Forbidden) error that is iframed.

Hoping it's temporary.

 

[Robert2on]

Anyone getting an "Access Denied" error when clicking on "Manage" next to their Model 3 from their Tesla account?

looks to be an HTTPS 403 (Forbidden) error that is iframed.

Hoping it's temporary.

Yes, same thing on my account so it looks to be system wide.

 

[AnarchyEOD]

No issues here, just logged on to mine.

 

[ℬête Noire]

Just logged in and clicking Manage I'm still told "No Tesla for you yet, pleb!", same as I was at 8:23AM, 1:39PM, 2:45PM, and 4:14PM today.

 

[Tin Little]

Website and account management works for me with latest Chrome browser.

 

[DRCAL]

Just logged in and clicking Manage I'm still told "No Tesla for you yet, pleb!", same as I was at 8:23AM, 1:39PM, 2:45PM, and 4:14PM today.

I can't manage my Model 3 either. "Access Denied"?

 

[Chris350]

Just checked mine... No problem

 

[Twiglett]

Also access denied from portal.
App works fine though so car connection is working fine

 

[ℬête Noire]

I can't manage my Model 3 either. "Access Denied"?

My access to having a Model 3 parked in my driveway is denied, same as the last 2 years. I have full access to my Tesla account on the website telling me this.

 

[pdxgibby]

Same for me. "Access denied"

 

[TEG]

I was getting access denied yesterday, but it is working today.

 

[ebmcs03]

What did tesla update this time?

 

[Twiglett]

probably just the updating the authentication used for the web portal.
The app will use a web service so will likely use a different authentication service.

 

[SageBrush]

No problem with my account. Using Chromebook in New Mexico

 

[rfmurphy81]

I've been getting this Access Denied message for Tesla.com for quite some time now (at least since around when this thread was created). It seems to only happen on my Chrome browser at home or on my work laptop. However, I am able to get around it by using incognito mode. Clearing the cache/everything doesn't seem to fix it. The icing on the cake is that it provides a specific email address (which I sent the error code) and I never received any response. Then I sent an email to [email protected] and that got ignored, too. Has anyone been able to overcome this issue? What was the workaround? Since Tesla has ignored both my emails, is there another route I should take to get this addressed?