@karenPstears, if you ordered and paid for the towing package, and it didn't arrive, Tesla should make that right. If that means taking the vehicle back and building a new one, then that's what they'll have to do.
However, if your Confirmation Order doesn't mention the tow package, then you're on the hook for figuring out an after-market solution. I've heard mixed responses whether Tesla will add towing after-purchase. At the moment, no third-party solutions exist, but I think that will eventually change.
However, if your Confirmation Order doesn't mention the tow package, then you're on the hook for figuring out an after-market solution. I've heard mixed responses whether Tesla will add towing after-purchase. At the moment, no third-party solutions exist, but I think that will eventually change.