Account has stopped showing my order!

[rubberfish]

Just now logged in and it's now showing my model 3 order, despite already having paid the deposit. It was showing fine a few hours ago but now the usual 'Myname's Tesla' page is now just showing Model S and Model X order page on my account page. I'm assuming it's a bug?

 

[navt]

And mine. Phone app not working either.

 

[rubberfish]

hoping it's just a bug then

 

[Compuguide]

Judging by the very long load times, I would hazard a guess that the site is overloaded

 

[MorrisonHiker]

This happened last week as well. Most likely, Tesla is deploying website changes and account information is temporarily incorrect. Last week, I saw our account was missing a few vehicles. Then later they all showed up but one was shown the wrong color. Minutes later, everything was back to normal.

I just checked my account and confirmed only two cars are visible. Three are missing. They'll be back eventually...

 

[Ryder35]

This happened last week as well. Most likely, Tesla is deploying website changes and account information is temporarily incorrect. Last week, I saw our account was missing a few vehicles. Then later they all showed up but one was shown the wrong color. Minutes later, everything was back to normal.

I just checked my account and confirmed only two cars are visible. Three are missing. They'll be back eventually...

Good grief, how many have you got! Edit, just did some basic maths and worked it out. That is a lot of Teslas!

 

[Ryder35]

Just now logged in and it's now showing my model 3 order, despite already having paid the deposit. It was showing fine a few hours ago but now the usual 'Myname's Tesla' page is now just showing Model S and Model X order page on my account page. I'm assuming it's a bug?

Same for me too!

 

[axw820]

I reckon the system has been thrown by a mass allocation of VINs!

 

[Ryder35]

I reckon the system has been thrown by a mass allocation of VINs!

Or mass removal

 

[m3gt2]

Well I can't even logon to my account!

 

[JohnnyMiller]

I reckon the system has been thrown by a mass allocation of VINs!

Glovis cosmos has not long arrived at pier 80 so entirely possible!

 

[axw820]

Glovis cosmos has not long arrived at pier 80 so entirely possible!

I did think that, and have even checked the last outage - same day as SFL Conductor left. That being said my page is back up and no VIN

 

[JohnnyMiller]

I did think that, and have even checked the last outage - same day as SFL Conductor left. That being said my page is back up and no VIN

Same here lol can’t believe I’ve gotten into looking for it !

 

[pegasithe3]

Mine was displaying the same earlier today (no order but options to buy S, X and powerwall) but mine's now back to normal and showing my M3 order.

 

[MorrisonHiker]

Good grief, how many have you got! Edit, just did some basic maths and worked it out. That is a lot of Teslas!

They're all back now.

The app was also showing "Temporary Maintenance - Try again later" but it working now as well.

 

[ewoodrick]

Recommendations

Breathe

Stop logging on to your account every 2 minutes.

You will get the call when it's time for your car. Nothing else you can do.

 

[pegasithe3]

Recommendations

Stop logging on to your account every 2 minutes.

I'm sorry Dave, I'm afraid I can't do that

 

[rubberfish]

Recommendations

Breathe

Stop logging on to your account every 2 minutes.

You will get the call when it's time for your car. Nothing else you can do.

Ha yeah. My main issue is that I thought my order had been removed.