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Account page changed from 'Prepare for Delivery' to asking for details

rxlawdude

Active Member
Jul 10, 2015
2,138
1,417
Orange County, CA
Sorry, not the bottom of the page. Scroll to the bottom of Next Steps. Documents are immediately after the Apple Store & Google Play icons.
I've got no MVPA. Another clue this is a system glitch is when you click the "Model Y Owner's Manual" link, it takes you right back to the page you are on. Same as in late February.
 
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myMY808

Member
Feb 15, 2020
195
207
Hawaii
So if you don't have a VIN yet how did you contact the delivery coordinator, and why do they expect delivery by the end of the month? Curious as I have a Red LR AWD / black / 20" wheels pre-ordered, all info loaded, financing arranged, etc.. and still waiting on a VIN - "drafting" is taking too long... :(

I meant delivery adviser, if that makes a difference. I received a text from the delivery adviser introducing herself and instructing me to complete the steps in my account. I asked when they expect to deliver and she replied by the end of the month. That was last week. I asked again yesterday when she was answer questions I had about the trade-in process and she reiterated before the end of the month.

Given the circumstances, not expecting it to happen before month end, but we’ll see.
 

BeeBee

Member
Mar 15, 2020
95
39
Boston Suburb
12 days ago I was where you are now. Today Las Vegas called again and said to expect a text within the next 7 days to set a delivery date and to expect delivery “by the end of the month”. I’ll keep you posted.
 

beezy

Member
Aug 9, 2019
38
11
Rockville
Last night my account page changed from 'Prepare for Delivery' to asking for details (address, DOB, DL, etc). I have not received any contact from Tesla regarding my MY order (not by text, email, or phone).

Is this a meaningful change indicating delivery might be coming soon or is it just another early step that everyone gets like 'Prepare for Delivery' was (it seems everyone with an order got that).
Same here. I even put in my insurance and license info. Now it tells me that I have completed 2 tasks but I can't make payment.
 

nebarle

Member
Mar 18, 2020
21
7
Summerville
Tesla changed the home delivery distance from 160 miles to 220 miles, My MX was home delivery a little over 12 month ago now we have to drive to Charlotte to get the MY. Even google maps is showing 220 miles from Mt.P. to the SC Charlotte, Tesla found a shorter but 30 min longer route with 195 miles and denied home delivery, pretty disappointing!
Yeah, it really sucks.
 

beezy

Member
Aug 9, 2019
38
11
Rockville
Ha ha I surely hope so! According to other posts the order date didn't matter either. I'll do my best to be patient. Guess we'll have to be on our toes for the next few days/weeks.
 

phoha21

Member
Mar 18, 2020
127
43
Maryland
Ha ha I surely hope so! According to other posts the order date didn't matter either. I'll do my best to be patient. Guess we'll have to be on our toes for the next few days/weeks.
I know right... I almost rather wish I never got the “Congrats, your Model Y is ready for delivery in March 2020” text. But they will get delivered soon enough, hopefully
 
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Gary95476

Member
Mar 18, 2020
35
16
Sonoma, CA
LR RWD here, NO FSD, also being asked to add details as of today. Rather surprising given the current state of flux with the RWD model.
For me also the site wants all the details, including trade-in, drivers license and preferred delivery center. RWD, 19" wheels, red with white interior, FSD.
 

btd08

Member
Mar 8, 2020
91
71
Chicago
Update: My Loan app just got approved (I entered loan details few hours ago) and I am on Insurance and "drafting your contract" page.

Just curious

Are you going with Tesla finance? Why would you not wait untill they assign vin# to you? You can perhaps try to get better rate elsewhere
 

btd08

Member
Mar 8, 2020
91
71
Chicago
I stopped at that point as well. Not sure if I want to use local credit unit (lower rate) but not sure how quick I can get the financing in place under current world issues.
PS no email or text yet either
Cool beans. Let me know if u decide to do Tesla loan
 

idinsideid

Member
Mar 7, 2020
14
7
San Francisco Bay Area
Just curious

Are you going with Tesla finance? Why would you not wait untill they assign vin# to you? You can perhaps try to get better rate elsewhere

Yes, went with Tesla Financing which approved me via Wells Fargo at 3.25%. Penfed rates for 60 months are at 3.49%. BoA is advertising rates starting at 2.69%, difference of ~$13/mo (vs 3.25%).

If all goes well, I will most likely payoff the car within few months, so keeping it simple.

Also, I really need the vehicle within 60 days. My current lease ends in mid-May. I may be screwed if Tesla is unable to deliver my car by then.
 

btd08

Member
Mar 8, 2020
91
71
Chicago
Yes, went with Tesla Financing which approved me via Wells Fargo at 3.25%. Penfed rates for 60 months are at 3.49%. BoA is advertising rates starting at 2.69%, difference of ~$13/mo (vs 3.25%).

If all goes well, I will most likely payoff the car within few months, so keeping it simple.

Also, I really need the vehicle within 60 days. My current lease ends in mid-May. I may be screwed if Tesla is unable to deliver my car by then.

Makes sense!
 

Nexus30

Member
Mar 7, 2020
15
10
NJ
NJ, ordered late Feb 2020. Blue, AWD, no FSD, regular wheels.

Just submitted my info and finance application..let's see what happens.
 

Ghanziang

Member
Oct 27, 2017
166
149
Evergreen, CO
I checked this morning to see if my page had changed (as I do every morning) and no change. Then after reading this thread tonight, I logged in and sure enough, it let me enter all my details. So probably a web glitch again. It was fun to put in all my info though. I have a bet with my wife that my car won't arrive until after her birthday, in May, so I am now conflicted, win my bet, or get my car earlier than I expected...
 

Dennisis

Supporting Member
Feb 11, 2020
441
405
Tucson
I meant delivery adviser, if that makes a difference. I received a text from the delivery adviser introducing herself and instructing me to complete the steps in my account. I asked when they expect to deliver and she replied by the end of the month. That was last week. I asked again yesterday when she was answer questions I had about the trade-in process and she reiterated before the end of the month.

Given the circumstances, not expecting it to happen before month end, but we’ll see.
Good for you! No one has contacted me yet though I have all info provided and loan approved - hopefully they’ll be in touch soon .
 

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