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Adding EAP post delivery - Anyone done it?

Discussion in 'Model 3' started by Baymax3, Jul 23, 2018.

  1. Baymax3

    Baymax3 Member

    Jun 19, 2018
    So when I picked up my car, it did not have EAP installed. I had asked my ISA to have it added to my configuration but well... So, the delivery specialist had the service centre call me to have it added and paid for. Well they've charged my credit card, but I've not had the update arrive yet. Its been a week now.

    Has anyone added EAP after your delivery? How long did it take?

  2. boaterva

    boaterva Supporting Member

    Apr 2, 2016
    Northern Virginia, USA
    Sounds like a backlog in processing. I'd call the National Support number. They would be able to see that your car is (supposed to be) enabled for EAP, when the transaction happened (that it's paid for) and push the option code to you.

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