Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Advice Needed - would you request new VIN

NC_shiek

New Member
Feb 6, 2021
3
0
NC
So after putting in an order on Monday for a white/black, LR, standard wheels MY, was assigned a VIN on Wednesday and scheduled pickup on Friday of the same week. Went in for pickup and noticed 3 big issues, the right headlight had a serious lip on it at the hood, left one was flush, chip in the glass roof where it meets the front driver corner and a chunk of black goo emerging from the glass roof over the driver side pillar. Everything else seemed ok, light scratches on the hood probably could get buffed.

Sales rep said to leave it and let them check the next day if they have another glass roof replacement and they would do what they could on the light. While I spent the next 30 min walking the lot waiting for my Uber I looked at other MYs and everyone of them had flush headlights.

Should I just ask for a new VIN, have not paid and am in no rush. I’m worried about the roof being replaced...
 

vpatel787

Member
Feb 5, 2020
30
22
Atlanta
So after putting in an order on Monday for a white/black, LR, standard wheels MY, was assigned a VIN on Wednesday and scheduled pickup on Friday of the same week. Went in for pickup and noticed 3 big issues, the right headlight had a serious lip on it at the hood, left one was flush, chip in the glass roof where it meets the front driver corner and a chunk of black goo emerging from the glass roof over the driver side pillar. Everything else seemed ok, light scratches on the hood probably could get buffed.

Sales rep said to leave it and let them check the next day if they have another glass roof replacement and they would do what they could on the light. While I spent the next 30 min walking the lot waiting for my Uber I looked at other MYs and everyone of them had flush headlights.

Should I just ask for a new VIN, have not paid and am in no rush. I’m worried about the roof being replaced...

yep! I would ask for another VIN.
 

NurseGreg

Member
Dec 20, 2020
12
3
Los Angeles
Get a new car! I had the following issues: 20 paint blemishes, alignment off, windshield noise, driver side outside mirror would not adjust, cracked black trim piece by driver side outside mirror, leached/drip marks inside headlight, headliner needed replacement... I have had the car since 12/11/2020 and it has spent 21 days in the shop. Don't take home a luxury car that isn't perfect!
 
  • Like
Reactions: WiseShepherd

laughMan

Member
Dec 12, 2020
128
87
boston
Just told the rep you want to wait for another car, put you back in the list.

I rejected the delivery once. It was simple, they are used to it.
 

Impaler

'20 MY LR Black/Black, 20" induction w/FSD
Jul 5, 2020
297
132
USA
[QUOTE="NC_shiek, post: 5317980, member: 155471Should I just ask for a new VIN, have not paid and am in no rush. I’m worried about the roof being replaced...[/QUOTE]

If you're in no rush, I'd reject the car. There will be another. It all depends on what you can live with. I had some issues, but none that were deal breakers...and nearly all of the fit/finish issues were repaired either on the spot, during pick up, before acceptance, or right after with a service appointment.
 

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top