I searched around a bit to see if anyone else had posted about this but the forum search didn't seem to turn anything up and a custom google search didn't give me anything relevant either.
When I was coming into work today (mid 70s, after a morning rain, slightly damp roads, high humidity) a red indicator appeared on my instrument cluster. It is the icon for the Smart Air Suspension (a little vehicle with up and down arrows) that, according to the manual, is to show the car is in "Jack Mode."
The time in which it appeared was as I was slowing down from highway speeds to go around an off-ramp. It is typical that the car would swap from Low or Standard to Standard or High I think at this point because of the drop in speed. I don't really know if this transition occurred because I had split my focus between "continue driving the car without hitting other people or objects" and "what is this little red indicator on my screen?"
There is no corresponding exclamation point on the main 17" display that I would expect to see when a fault is detected. Additionally, if there was a fault, the little Smart Air Suspension icon should be yellow/amber, right?
I didn't manually try to change the suspension height. The idea behind Jack Mode is that auto-leveling is disabled, so I guess that's actually what has happened, I'm just not sure why.
The only troubleshooting I've done so far is to press the Jack Mode button (which informed me that "Jack Mode is now enabled") and then pressing it again to disable Jack Mode. The Red icon remains.
I needed to get into the building, so I didn't mess with it any further but I have to run by the bank later on so I will update with what the behavior is after the car is off for a bit. If the icon persists I'll do the standard reboot both screens trick (every tech supports first step! ).
If anyone has experienced this or has any ideas, I'd love to hear from you. The car is just shy of 25k miles so worst case, I'll just have them look at it during maintenance... which I still need to schedule
When I was coming into work today (mid 70s, after a morning rain, slightly damp roads, high humidity) a red indicator appeared on my instrument cluster. It is the icon for the Smart Air Suspension (a little vehicle with up and down arrows) that, according to the manual, is to show the car is in "Jack Mode."
The time in which it appeared was as I was slowing down from highway speeds to go around an off-ramp. It is typical that the car would swap from Low or Standard to Standard or High I think at this point because of the drop in speed. I don't really know if this transition occurred because I had split my focus between "continue driving the car without hitting other people or objects" and "what is this little red indicator on my screen?"
There is no corresponding exclamation point on the main 17" display that I would expect to see when a fault is detected. Additionally, if there was a fault, the little Smart Air Suspension icon should be yellow/amber, right?
I didn't manually try to change the suspension height. The idea behind Jack Mode is that auto-leveling is disabled, so I guess that's actually what has happened, I'm just not sure why.
The only troubleshooting I've done so far is to press the Jack Mode button (which informed me that "Jack Mode is now enabled") and then pressing it again to disable Jack Mode. The Red icon remains.
I needed to get into the building, so I didn't mess with it any further but I have to run by the bank later on so I will update with what the behavior is after the car is off for a bit. If the icon persists I'll do the standard reboot both screens trick (every tech supports first step! ).
If anyone has experienced this or has any ideas, I'd love to hear from you. The car is just shy of 25k miles so worst case, I'll just have them look at it during maintenance... which I still need to schedule