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Alarm model X

Discussion in 'Belgium and the Netherlands' started by mrfra62, Aug 19, 2018.

  1. mrfra62

    mrfra62 Member

    Joined:
    May 20, 2018
    Messages:
    51
    Location:
    Netherlands
    hi. Don't know if anybody has the same issue. When parking my model X the alarm often is set off. Contacted support and they said that probably a fly was the cause. The problem was solved by switching off intrusion\tilt option. How ever; as soon as I power on the car and drive the option intrusion/tilt is switched on. So as soon as I park the car, and the fly or any other small flying bug is left behind in the car, the alarm is set off again. My question is, can I adjust the sensitivity of the intrusion/tilt? So the alarm won't go off on bugs but on humans!
     
  2. TomorrowCar

    TomorrowCar Member

    Joined:
    Nov 20, 2015
    Messages:
    231
    Location:
    Netherlands
    What is your firmware version. I had the same problem with version 2018.26 and it was solved in 2018.26.2.
     
  3. mrfra62

    mrfra62 Member

    Joined:
    May 20, 2018
    Messages:
    51
    Location:
    Netherlands
    Where can I find the version number? If it is mentioned in the app then it would be: 2018.28.5. or should I look elsewhere?
     
  4. TomorrowCar

    TomorrowCar Member

    Joined:
    Nov 20, 2015
    Messages:
    231
    Location:
    Netherlands
    In the app is fine. You are already on the latest firmware version. You can’t set the sensitivity of the sensors yourself. I don’t think Tesla service can change it but I think you should call support if the problem persists
     

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