Alert notification style issue in mobile

[MorrisonHiker]

@doug , for the past few weeks, I've noticed that the notification counts for alerts and the inbox aren't displayed correctly in portrait mode on mobile. You can see the red dot is over on the far right and not totally visible. It used to work fine up until recently.

It displays the alert count correctly on desktop or when viewing in landscape mode on mobile.

 

[MP3Mike]

I've noticed that as well. In facts when the inbox shows a number of messages it was far enough to the right that I thought it was the number of alerts.

 

[Baytomax]

Same issue for me on mobile.

I have to turn on auto-rotate, then flip it to landscape to see the number badge.

 

[Tony_YYZ]

This has been happening to me too! I thought it was my phone. Just now decided to see if there was a support forum here and this is the first thread I see in it.

@Doug_G are you or anyone else you're familiar with able to investigate?

IPhone 11 on iOS 14.7 using Safari.

 

[TwoK4drSi]

Same here. Also threads that I’ve had discussions in somehow kick me out even though it still says following and I have been commenting. Getting less alerts and having to go search now.

 

[doug]

Thanks. There was a recent update that might have borked a couple things. We'll look into it.

 

[Tony_YYZ]

Thanks. There was a recent update that might have borked a couple things. We'll look into it.

Thanks!

 

[Tony_YYZ]

Thanks. There was a recent update that might have borked a couple things. We'll look into it.

Hi,

Any update on this? It's bloody annoying. Thank you!

 

[doug]

Yeah, we're trying to get the software vendor that released the update to fix it.

 

[Tony_YYZ]

Yeah, we're trying to get the software vendor that released the update to fix it.

Thanks for the update.

 

[danny]

This should now be fixed. If you see any issues still please let us know (and if possible include a screenshot).

Thanks for your patience.