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Alpharetta, GA - Service Center

Discussion in 'Southeast' started by MS75, Jun 6, 2018.

  1. MS75

    MS75 Member

    Joined:
    Oct 7, 2016
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    Location:
    Alpharetta, GA
    Someone posted in the local FB group about sighting of a new Tesla Service Center in Alpharetta, GA. Tesla sign is up so it's a more a question of when instead of if.

    It's coming up in an erstwhile Kia dealership lot on Upper Hembree road next to United BMW.. Link to Google maps - Google Maps

    Would be good to know a tentative opening date to start scheduling service appointments and if the planned Alpharetta, GA supercharger will be housed at this location or not.
     
    • Like x 1
  2. codeoverride

    codeoverride New Member

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    Jun 9, 2018
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    Location:
    Atlanta
    I spoke with a sales advisor at another location today and he said that July 7th will be the opening date
     
    • Informative x 1
    • Like x 1
  3. Thunder7ga

    Thunder7ga Member

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    Johns Creek, GA
    That would be AWESOME! I won't have the car for several more months, but this would be SO MUCH more convenient.
     
  4. Chuq

    Chuq Active Member

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  5. SIr Littlelot

    SIr Littlelot Member

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    Location:
    Alpharetta
    I went to the Decatur service center and was told that the Alpharetta service center is open since 07/09/218. If I find some time this weekend I will go and check it out...
     
    • Like x 1
  6. Chuq

    Chuq Active Member

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    I notice that @SKRGO found that the service centre 2x urban superchargers were live! Supercharger - Alpharetta

    I looked at Tesla's map and it shows the service centre as open, with no SCs listed, and a "coming soon" Alpharetta supercharger.

    So my guess is that this will be one of those "unlisted" superchargers which Tesla doesn't want to promote, and that there will be a separate dedicated supercharger location coming to Alpharetta (2019 according to the map).
     
    • Informative x 2
  7. SKRGO

    SKRGO Member

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    so is a Tesla Urban charger also a SuperCharger? or a small SuperCharger?
     
  8. JulienW

    JulienW Member

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    Location:
    Atlanta
    "Supercharger stations in urban areas" Tesla

    Supercharging Cities
     
    • Informative x 1
  9. DaddyP713

    DaddyP713 Member

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    Location:
    Georgia, USA
    I have service scheduled for my Model S at the service center next Friday. We'll see how it goes.
     
    • Informative x 1
  10. ScooterJim

    ScooterJim Member

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    Location:
    Atlanta
    I rode my motorcycle checking out some of the local destination chargers at hotels in the Town Center area in Kennesaw, Atlanta Chinatown mall, and at Fire and Brimstone in Alpharetta. I also stop by the Alpharetta Service Center and there was a model 3 charging by two young men who was charging for their parents car that was just purchased yesterday. The chargers are the urban style, 72kw.
     
    • Like x 1
  11. Thunder7ga

    Thunder7ga Member

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    Location:
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    Nice. Glad to hear it. Thanks for the update.
     
  12. Bighorn

    Bighorn Top Supercharger

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    Location:
    Big Horn, Wyoming
    Charging here now to add to my count, but this won’t ever be a listed official site on the NAV.
     
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  13. DaddyP713

    DaddyP713 Member

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    Location:
    Georgia, USA
    Shiny.

    I dropped my Model S off for her first/12k mile service.

    I like this location MUCH better than Decatur. Lots of parking, not cramped, easy to access.

    They are a little discombobulated at the moment, but were great to deal with. 20180727_085546.jpg 20180727_085601.jpg
     
    • Like x 2
  14. Bighorn

    Bighorn Top Supercharger

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    Location:
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    They were super nice to me. Manager called a meeting and had me give a talk to the new employees about customer culture and the supercharger competition. Very receptive on their first day.
     
    • Like x 3
  15. Thunder7ga

    Thunder7ga Member

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    Location:
    Johns Creek, GA
    I was on the Tesla website as I am thinking about scheduling a visit to get a few items from the inspection at delivery day taken care of, but Alpharetta/Roswell was not listed. Only had Marietta and Decatur....I guess you have to call this one?
     
  16. DaddyP713

    DaddyP713 Member

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    Location:
    Georgia, USA
    Yes, I had to call. They said that their scheduling system is not yet integrated with the online system. Maybe in a few months we will be able to schedule service online...
     
  17. Thunder7ga

    Thunder7ga Member

    Joined:
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    Location:
    Johns Creek, GA
    E38FAE68-42EE-4154-92A2-098F6B096733.jpeg B21D6DDD-A504-4E60-9715-67B74F359D61.jpeg 21149448-FD6A-4650-968C-32BE7AA596DF.jpeg ACC2D081-EF89-464A-B643-0166FBFB6DA0.jpeg 0655276D-FFF3-4AE3-86B6-23BA71B7EFA3.jpeg At the Service Center today getting a few small things taken care of. They are doing deliveries from here now but not a lot like the other 2 in metro ATL. Was hoping to see a P3D but they delivered the last one in the lot on Saturday. Really nice place.
     
    • Like x 2
  18. WINGIT

    WINGIT Supporting Member

    Joined:
    Feb 11, 2018
    Messages:
    76
    Location:
    Georgia
    What was your experience with the service, people, communication, etc?
     

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