Alpharetta, GA - Service Center

[MS75]

Someone posted in the local FB group about sighting of a new Tesla Service Center in Alpharetta, GA. Tesla sign is up so it's a more a question of when instead of if.

It's coming up in an erstwhile Kia dealership lot on Upper Hembree road next to United BMW.. Link to Google maps - Google Maps

Would be good to know a tentative opening date to start scheduling service appointments and if the planned Alpharetta, GA supercharger will be housed at this location or not.

 

[codeoverride]

I spoke with a sales advisor at another location today and he said that July 7th will be the opening date

 

[Thunder7ga]

Someone posted in the local FB group about sighting of a new Tesla Service Center in Alpharetta, GA. Tesla sign is up so it's a more a question of when instead of if.

It's coming up in an erstwhile Kia dealership lot on Upper Hembree road next to United BMW.. Link to Google maps - Google Maps

Would be good to know a tentative opening date to start scheduling service appointments and if the planned Alpharetta, GA supercharger will be housed at this location or not.

That would be AWESOME! I won't have the car for several more months, but this would be SO MUCH more convenient.

 

[Chuq]

In case anyone didn't see my comment in the other thread ( Supercharger - Alpharetta )

This appeared on Plugshare: PlugShare - Find Electric Vehicle Charging Locations Near You

Includes a couple of photos.

 

[SIr Littlelot]

I went to the Decatur service center and was told that the Alpharetta service center is open since 07/09/218. If I find some time this weekend I will go and check it out...

 

[Chuq]

I notice that @SKRGO found that the service centre 2x urban superchargers were live! Supercharger - Alpharetta

I looked at Tesla's map and it shows the service centre as open, with no SCs listed, and a "coming soon" Alpharetta supercharger.

So my guess is that this will be one of those "unlisted" superchargers which Tesla doesn't want to promote, and that there will be a separate dedicated supercharger location coming to Alpharetta (2019 according to the map).

 

[SKRGO]

so is a Tesla Urban charger also a SuperCharger? or a small SuperCharger?

 

[JulienW]

so is a Tesla Urban charger also a SuperCharger? or a small SuperCharger?

"Supercharger stations in urban areas" Tesla

Supercharging Cities

 

[DaddyP713]

I have service scheduled for my Model S at the service center next Friday. We'll see how it goes.

 

[ScooterJim]

I rode my motorcycle checking out some of the local destination chargers at hotels in the Town Center area in Kennesaw, Atlanta Chinatown mall, and at Fire and Brimstone in Alpharetta. I also stop by the Alpharetta Service Center and there was a model 3 charging by two young men who was charging for their parents car that was just purchased yesterday. The chargers are the urban style, 72kw.

 

[Thunder7ga]

Nice. Glad to hear it. Thanks for the update.

 

[Bighorn]

Charging here now to add to my count, but this won’t ever be a listed official site on the NAV.

 

[DaddyP713]

Shiny.

I dropped my Model S off for her first/12k mile service.

I like this location MUCH better than Decatur. Lots of parking, not cramped, easy to access.

They are a little discombobulated at the moment, but were great to deal with.

 

[Bighorn]

They were super nice to me. Manager called a meeting and had me give a talk to the new employees about customer culture and the supercharger competition. Very receptive on their first day.

 

[Thunder7ga]

I was on the Tesla website as I am thinking about scheduling a visit to get a few items from the inspection at delivery day taken care of, but Alpharetta/Roswell was not listed. Only had Marietta and Decatur....I guess you have to call this one?

 

[DaddyP713]

Yes, I had to call. They said that their scheduling system is not yet integrated with the online system. Maybe in a few months we will be able to schedule service online...

 

[Thunder7ga]

At the Service Center today getting a few small things taken care of. They are doing deliveries from here now but not a lot like the other 2 in metro ATL. Was hoping to see a P3D but they delivered the last one in the lot on Saturday. Really nice place.

 

[WINGIT]

What was your experience with the service, people, communication, etc?

 

[theflyer]

@Bighorn, do you have to ask to use the superchargers here or are they openly available during business hours? I'll be going through in February. I'm actually a bit surprised we're still considering this location a valid location for the competition. This location feels an awful lot like the Cleveland location that isn't even included on supercharge.info anymore and was removed from the competition. cc @tes-s, @Darren S

 

[Bighorn]

@Bighorn, do you have to ask to use the superchargers here or are they openly available during business hours? I'll be going through in February. I'm actually a bit surprised we're still considering this location a valid location for the competition. This location feels an awful lot like the Cleveland location that isn't even included on supercharge.info anymore and was removed from the competition. cc @tes-s, @Darren S

I went the first day they were open so I don’t know if they have developed a policy for travelers. With the ramp up of deliveries, I’d probably try after hours. Cleveland is behind a locked gate after hours and this should not be.