More info and some background
Thanks for all of your comments on this. To respond to some of the comments and update a bit:
1) Regional service manager said that the climate control temperature sensor (which in my very early Model S is above and in front of the driver's knee) cannot be relocated. I don't understand why- but if he believes that's not an option, it isn't.
2) I have some great IOS screenshots from when this happened 8 months ago:
4:56 PM: Temp set to 66, cabin temp is 71. Blue and Red Arrows, I believe, indicate that both AC and heat are being blown out.
5:01 PM (5 minutes later): Temp still set to 66, but cabin temp has gone up 4 degrees to 75. Red and blue arrows still indicating AC and heat blowing. Clearly heat is winning here.
When it behaves like this (on cold days) the only options I have are to
- Open the window (cold face, hot body) or
- Set CC to "LO" (and then set it back up 5 minutes later when the temp drops into 60s) or
- Sweat it out in the car as the temp reaches the mid-80s.
On the next 25-35 degree day, I am pretty confident I could take a couple more Model S App screenshots that look very similar.