Today I received an email from my local Service Center in Oslo, Norway, saying that they had seen in a Forum that I have a corrosion problem in my car, and that they will replace the part causing this during my scheduled service in a couple of weeks.
They are referring to my post here on this thread: http://www.teslamotorsclub.com/show...ield-wiper-issues-(modes-and-settings)/page14, where I uploaded a picture of a corrosion problem.
I find this truly amazing. Not only this shows they read forums online, but it also shows how seriously they take the issues we discuss, since they contacted me to inform me that they have already added the replacement of the clip that causes the corrosion to the list of things to do during my scheduled visit.
I really feel that Tesla Motors is going the extra mile in Customer Service, and I therefore want to say that I am extremely pleased with their performance. Congrats to the Oslo team!
They are referring to my post here on this thread: http://www.teslamotorsclub.com/show...ield-wiper-issues-(modes-and-settings)/page14, where I uploaded a picture of a corrosion problem.
I find this truly amazing. Not only this shows they read forums online, but it also shows how seriously they take the issues we discuss, since they contacted me to inform me that they have already added the replacement of the clip that causes the corrosion to the list of things to do during my scheduled visit.
I really feel that Tesla Motors is going the extra mile in Customer Service, and I therefore want to say that I am extremely pleased with their performance. Congrats to the Oslo team!