Personally, I like these videos, and I'm very long TSLA, very much a fanboy and evangelize regularly. However, I'm the first to admit that Tesla has QC issues (particularly with software) and Tesla has communication issues. Both are likely attributable to their high rate of growth, but both need improvement.
By way of background, I'm on on my second go-around as a Tesla beta-tester (2012 Model S, early MX 90D). I've also worked with three different service centers in Los Angeles (starting with the original West LA center) and probably average 2 appointments/year since my first year.
While service is ultimately great, one thing I've learned with our Model S is that you have to clearly document* all problems -- big and small. That's both for the benefit of getting your problem fixed -- but also for the benefit of the SC technician to learn about all the various production quirks that can occur. Finally, I think it can remind the Fremont engineers that they still have some incremental improvements to make (e.g., Mark Z's points about the sensors being relocated).
The other thing I've learned is that you have to be persistent in figuring out all your issues or you'll be frustrated how they constantly crop up. Videos like this -- whatever the motivation in posting -- are highly helpful in knowing what to look for.
Our MX won't be going into service until week 6 after delivery (that'll be early May). My punchlist is already 10+ items long (with at least 50% of the same issues -- though some to a lesser degree -- as this video, plus a few more big-gish and small-ish).
If anyone is interested, here are a sampling of our issues so far (see how they are similar even though my car was made much later?):
- Passenger door stuck problems (I have experienced virtually all those). Door clicking on both both front doors.
- Rear hatch alignment issues (mine were more severe as they caused body/paint damage due to misalingment)
- Chrome gaps (same as video)
- Window scraping (ours on the the FWDs and horizontal instead of vertical lines)
- Front seat motor problems (probably mostly software)
- That pesky recall
- FWD door slow "collapsing" if it hasn't been opened all the way
- Phantom inconsistent proximity sensing by both the front doors and the FWDs.
- (Still need to inspect for rust)
* Written language documentation doesn't seem to sufficient or the problems will persist. By way of example, 3+ years after taking delivery, we only just now got our squeaky seatbelt replaced (original MS owners will recall that rear passenger and occasionally front passenger buckles squeaked because they weren't installed correctly). It took me driving into the service center and showing my third technician the problem before we finally got it fixed. (The problem was obviously never big enough to merit its own trip -- the car was actually in for its second go-around at fixing the rear leaky taillight.)