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Android app not working - anyone else? Maybe server-side?

Discussion in 'Model S: User Interface' started by Gig103, Nov 15, 2016.

  1. Gig103

    Gig103 Member

    Joined:
    Oct 6, 2016
    Messages:
    232
    Location:
    Phoenix Metro Area
    Neither my phone nor my wife's phone can connect to the car as of this afternoon (it was working this morning). I reset the CID in the car and applied the software update that was pending. I confirmed that the car is "Always connected" and that the "Privacy" mode is "off"

    I also reset my phone, and cleared both the app cache and data. When I open the app and log in, It spins and then says "Connected", followed by "A connection to the vehicle could not be made."

    Anyone else having issues?
     
  2. jpcarreiro

    jpcarreiro Member

    Joined:
    Dec 1, 2014
    Messages:
    22
    Location:
    London, UK
    All working across the pond
     
  3. Doug4650

    Doug4650 Member

    Joined:
    Jan 16, 2016
    Messages:
    43
    Location:
    Somerville, MA
    Working here in Massachusetts.
     

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