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Android app won't connect

Discussion in 'Model 3' started by Sammydee, Sep 15, 2019.

  1. Sammydee

    Sammydee Member

    Joined:
    Aug 7, 2018
    Messages:
    52
    Location:
    San Jose
    The last time my Android app connected to my car was over 2 weeks ago. Since then I've rebooted the phone and the car with no luck. Weirdly I can still open the front trunk with the app but nothing else works.

    Has anyone else seen this? Pixel 3 running Android 10. Is it related to the new OS?

    All the app says is "Updated on Sep 1, 2019" and the ball spins while it tries to connect.
     
  2. MentalNomad

    MentalNomad Member

    Joined:
    Dec 6, 2018
    Messages:
    213
    Location:
    USA
    I had the same problem, likely started during the Tesla server problems on Labor Day weekend.

    Min finally cleared, a week later, after I told my app to log out, and then logged in fresh.

    Do a Settings - Sign Out, and after you log in again, the car connects after a few minutes - if you've got the same problem I had.
     
  3. Balonius

    Balonius New Member

    Joined:
    Apr 25, 2019
    Messages:
    1
    Location:
    Savage, MN, USA
    I had the same issue this morning with the app on a Pixel XL2, and logging out and back in resolved it. Thanks!
     
    • Like x 1
  4. vickh

    vickh Active Member

    Joined:
    Dec 16, 2018
    Messages:
    1,615
    Location:
    az
    same here now while I was @ SC. Have to log out I guess ??
     

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