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Annual service before or after insurance authorized repair?

Discussion in 'Model X' started by Nagi J, Sep 27, 2018.

  1. Nagi J

    Nagi J New Member

    Joined:
    Sep 27, 2018
    Messages:
    3
    Location:
    94582
    My Tesla Model 3 was recently rear ended. The damage appears cosmetic from estimator's view, but the rear bumper and assembly needs to be replaced. We are still waiting for parts to arrive to do the repair - repairs being done an authorized repair shop (body repair, so Tesla service wont do this). I am also due for my second year maintenance at Tesla service center. I am debating whether I should do the service (where they also do full checks) prior to doing the body repairs OR after doing the body repairs. Anybody with similar experience (or not) please offer your perspectives. Thanks in advance.
     
  2. Terthen

    Terthen Member

    Joined:
    May 9, 2016
    Messages:
    297
    Location:
    San Diego
    I just had the 2 year annual maintenance. I skipped first year. As part of the job they overcharged my AC (so didn’t work) and 2 caps were left off (brake fluid and one other fluid). Since the AC didn’t work, I had mobile service come by to diagnose AC issue where he noted the missing caps. Basically I am here to say that honestly I don’t know how careful and therefore useful the service center will be in checking things. I think they are stretched beyond capacity with all the Model 3s and just trying to survive, so I think if you need to just get it done you could get the service done—not sure if they will really look closely after the body repair to see if anything is amiss.

    They did replace retrofit my legacy front door latches though so it evens out for the issues I had. Also, the mobile technician and the SC representative when I returned to have the AC fix were both shocked that small details like the caps were missing occurred and I appreciated their empathy.
     
  3. DCGOO

    DCGOO Active Member

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    Location:
    Indianapolis, IN
    Second year on a Model 3? Personally, i’d wait until the body work is complete. This is the Model X forum, FWIW
     
  4. ewoodrick

    ewoodrick Active Member

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    Location:
    Buford, GA
    I'm trying to figure out a Model 3 is getting ready for second year service, A very few are even at first year, and there isn't a first year maintenance.
     
  5. jboy210

    jboy210 Supporting Member

    Joined:
    Dec 2, 2016
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    1,377
    Location:
    Northern California
    I would wait. I would also mention the repair, and ask them to double check the work and any systems that might have been effected by the work.
     
  6. ba2002

    ba2002 Member

    Joined:
    Jul 3, 2016
    Messages:
    489
    Location:
    US
    What do you even do to a model 3 at year 1?

    At year 2 doesn't the manual just say brake fluid?

    I did the first year service on my model S and for $550 it was a total joke. Fool me once.
     
  7. Nagi J

    Nagi J New Member

    Joined:
    Sep 27, 2018
    Messages:
    3
    Location:
    94582
    Sorry all. I meant Model X. I mistyped.
     

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