richardfallows
Member
well I was told it has a 8 year unlimited warranty regardless if you bring it in for service or not
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kevincwelch
Active Member
My VIN is 4293. I bought the 8 years of service and will probably buy the 4 additional years of the warranty. Not that I don't have faith in the major components of the car, but since this was a -- relatively speaking -- first generation vehicle, I predict that I will have more issues. They've all been solved by Tesla (except the damn rattles!).
I just sent mine in for its 2nd annual service today. Have an 85 loaner with about 1900 miles on it. (Definitely find the speed warnings, parking sensors and automated stuff a bit annoying, but those are my issues.)
I just sent mine in for its 2nd annual service today. Have an 85 loaner with about 1900 miles on it. (Definitely find the speed warnings, parking sensors and automated stuff a bit annoying, but those are my issues.)
Andyw2100
Well-Known Member
You realize you can turn off a lot of the stuff that is probably bothering you, right?
kevincwelch
Active Member
Yes. I'm just saying that I'm not upset that my car doesn't have any of those options since I would have turned them all off!
Indeed. I remembered correctly that it was you who contacted Jerome. I just wish everyone at Tesla was on the same page.
do they change the battery coolant? Seems like something that would need a regular interval check'/change
MassX1317
Addicted to TMC
Before I purchased the service plan in May I spoke with someone at headquarters who told me that there was no mileage restriction. I asked him if he was 100% certain because I didn't want to purchase the service plan unless there was no mileage restriction. He told me that he received this information straight from Jerome.
My delivery specialist in MA also confirmed:
"However, I have no problem passing along good news. The mileage restriction no longer applies to the annual service agreement!"
No one notified me of any changes, so I am assuming that I still have my 4 services remaining even though I'm already at 25k miles or so.
My delivery specialist in MA also confirmed:
"However, I have no problem passing along good news. The mileage restriction no longer applies to the annual service agreement!"
No one notified me of any changes, so I am assuming that I still have my 4 services remaining even though I'm already at 25k miles or so.
Not according to new info that was posted in this thread:
Brake and battery coolant fluid - Page 2
Check out #12
My service center told me the same thing. Bring it in once a year, no matter what the mileage. That's all fine. What I don't know is how service has to be done in order to qualify for the "guaranteed resale value" when you finance your car through Tesla, which I did. I hope they will even when I bring it in only once a year.
TaoJones
Beyond Driven
So... if you think about it...
Annual service regardless of mileage, plus rotations every 5K, plus as-needed service for warranty or other concerns, makes a certain amount of sense.
So that's annual service at $600 (or $475 if prepaid), rotations at $0-$125 every 5000 miles, tires replaced as needed at $800 a set, maybe $100 in wiper fluid over 8 years, and $4000 at month 48 for months 49-96. Mmmkay.
Everything is relative. Registration fees in Californicatia will run close to $3000 over 8 years.
Nickel, meet dime.
Annual service regardless of mileage, plus rotations every 5K, plus as-needed service for warranty or other concerns, makes a certain amount of sense.
So that's annual service at $600 (or $475 if prepaid), rotations at $0-$125 every 5000 miles, tires replaced as needed at $800 a set, maybe $100 in wiper fluid over 8 years, and $4000 at month 48 for months 49-96. Mmmkay.
Everything is relative. Registration fees in Californicatia will run close to $3000 over 8 years.
Nickel, meet dime.
The Rockville MD SC people are not up to date if you are correct. When I made an appointment a few weeks ago for my 2 year annual service, I asked what fluids need replacing in the car, and was told the brake fluid is replaced every 2 years and the battery coolant fluid gets replaced every 4 years. If that has changed, the SC people need to be informed. The Rockville MD SC is also the distribution center for the east coast, so you would think they would be kept well informed.
Since I started this whole thread he's my take aways so far:
1) While I thought I was late on my "annual" service, I could actually be early as i'll be at the 10 month mark (25K miles) by the time of my apt (3/3) and many of you are waiting for closer to the 1 year mark. While Elon and others may make statements about once a year (vs the 12,500 miles) it would be really nice to see it in a more formal official document/paperwork.
2) With pre-paids I was specifically told they had to follow the schedule and wouldn't work for my amount of driving which is why I didnt sign up for them when I had the chance (first 60 days of ownership). Again it sounds like Elon and others have said otherwise but it would be great if it was in writing in the pre-paid service sign up. To this day the Tesla site (Service plans | Tesla Motors) says this:
Four year prepaid service, $1,900
One inspection per year, up to 50,000 miles
This implies its not just 4 service events that you can use when you want to but you must use them within the first 50K miles (<2 years for me which wouldn't make sense).
So while comments in emails, in press calls etc are nice if i'm pre-paying and the paperwork contradicts what has been in other places them it seems a bit risky to sign up for them.
If they had said this:
Four year prepaid service, $1,900
One inspection per year, up to 4 visits.
Then would be obvious that I'm prepaying for the $600 services in advance at a price of $475 per service which I could use any time. That would have worked for me and I would have pre-paid since there's no downside and its a good return.
I do agree that on a $100K car splitting hairs over a potential $500 savings is silly, but as an engineer the lack of consistency/logic nags at me.
1) While I thought I was late on my "annual" service, I could actually be early as i'll be at the 10 month mark (25K miles) by the time of my apt (3/3) and many of you are waiting for closer to the 1 year mark. While Elon and others may make statements about once a year (vs the 12,500 miles) it would be really nice to see it in a more formal official document/paperwork.
2) With pre-paids I was specifically told they had to follow the schedule and wouldn't work for my amount of driving which is why I didnt sign up for them when I had the chance (first 60 days of ownership). Again it sounds like Elon and others have said otherwise but it would be great if it was in writing in the pre-paid service sign up. To this day the Tesla site (Service plans | Tesla Motors) says this:
Four year prepaid service, $1,900
One inspection per year, up to 50,000 miles
This implies its not just 4 service events that you can use when you want to but you must use them within the first 50K miles (<2 years for me which wouldn't make sense).
So while comments in emails, in press calls etc are nice if i'm pre-paying and the paperwork contradicts what has been in other places them it seems a bit risky to sign up for them.
If they had said this:
Four year prepaid service, $1,900
One inspection per year, up to 4 visits.
Then would be obvious that I'm prepaying for the $600 services in advance at a price of $475 per service which I could use any time. That would have worked for me and I would have pre-paid since there's no downside and its a good return.
I do agree that on a $100K car splitting hairs over a potential $500 savings is silly, but as an engineer the lack of consistency/logic nags at me.
roblab
Active Member
I personally was a bit bummed that I paid for an eight year service program before it was announced that there was no routine maintenance required. Then last month I had it "reminded" to me to notice that it's not eight year, but 12,500 miles or a year, whichever comes first. And I put 30,000 miles a year on my car, because it's fun.
That means that half of my eight year pay is used, in two years or less. I spent (a discount) $1900, or $950 per year. Some deal! My service payments will extend to 100,000 miles, or a little over 3 years. $3800. A bargain.
It would have been nice, Tesla, to have had some simple directions here. I am not rich. My money was hard earned in a day job. But no one told me until recently that the WARRANTY only goes to 50,000, and my car was still having warranty issues even at 60,000. My service people did the work anyway, but we had this discussion, and I am learning. I know, I know. RTFM, right? Is there a chapter on this in Nick Howe's book?
I would have been FAR better off to come in once every five years for a service. The car does NOT need to be serviced any more often than that. You are talking windshield wiper replacement, etc. And a new 12 volt battery. Things you used to do in your garage, maybe. I did.
I had a Toyota RAV4EV that made it into service at 30,000 miles and then when I sold it. Every 3 years. The first time in, they rotated the tires. For free. Tesla will charge you. On the second trip, they put in less than a pound of freon for free.
All I'm saying is that after I get my 100,000 mile SERVICE, they won't be seeing me so very often. I paid way too much for my service so far.
That means that half of my eight year pay is used, in two years or less. I spent (a discount) $1900, or $950 per year. Some deal! My service payments will extend to 100,000 miles, or a little over 3 years. $3800. A bargain.
It would have been nice, Tesla, to have had some simple directions here. I am not rich. My money was hard earned in a day job. But no one told me until recently that the WARRANTY only goes to 50,000, and my car was still having warranty issues even at 60,000. My service people did the work anyway, but we had this discussion, and I am learning. I know, I know. RTFM, right? Is there a chapter on this in Nick Howe's book?
I would have been FAR better off to come in once every five years for a service. The car does NOT need to be serviced any more often than that. You are talking windshield wiper replacement, etc. And a new 12 volt battery. Things you used to do in your garage, maybe. I did.
I had a Toyota RAV4EV that made it into service at 30,000 miles and then when I sold it. Every 3 years. The first time in, they rotated the tires. For free. Tesla will charge you. On the second trip, they put in less than a pound of freon for free.
All I'm saying is that after I get my 100,000 mile SERVICE, they won't be seeing me so very often. I paid way too much for my service so far.
kevincwelch
Active Member
I see this as more for my peace of mind. I have a low mileage vehicle (10,000 in 2 years), but the winters are pretty harsh here. At my recent service, they did all the routine stuff, replaced my mirrors, performed an in depth assessment of my battery (requested), rotated my tires (not needed), fixed a brake pad issue, replaced some items, etc. The additional stuff I was unaware was an issue. All fixed and replaced during a 2 day service. Had a loaner. Worth the - - what - - $1900 I paid for the extended service. Yes, some are warranty items. But, I'll be getting the extended warranty coverage as well.
It made sense for me, but I guess I couldn't have predicted that it would.
It made sense for me, but I guess I couldn't have predicted that it would.
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