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Looks like the “fore link”. Tesla mostly claims failures are impact related and not warranty. Interested to hear how it goes...
please file a nhtsa report on the failure.
there’s a lot written about fore link failures. Good news is the part has been updated. I’d get the other side replaced, too...
I’ve read the highest stress and torque on that part is a hard turn at slow / no speed.
Looks like the “fore link”. Tesla mostly claims failures are impact related and not warranty. Interested to hear how it goes...
please file a nhtsa report on the failure.
there’s a lot written about fore link failures. Good news is the part has been updated. I’d get the other side replaced, too...
Yeah, I don't know why they are putting that now on invoices as of recently. They didn't measure it. Sorta seems like some way around to do something they are sposed to do but aren't. It's been on mine a few times like that. Just curious, did you file a complaint with NHTSA? File a Vehicle Safety Complaint | Safercar.gov | NHTSAUpdate: Car was towed to Tesla on Saturday 8/29, no acknowledgement of receipt from Tesla, nothing on Sunday, nothing on Monday so I called at 4pm and left a message, got a text message saying no one has looked at it and asking if I needed a rental (I didn't need the rental so I declined). Got a text message on Tuesday saying they would look at it and get back to me, then nothing.
Finally today (9/2) I got a text saying they were looking at my car. Then I got a text saying the car was repaired. I find this interesting considering I authorized nothing, and no one even discussed anything with me. I checked the App and there was an invoice, stating that they "Replaced LH Aft Lower Front Suspension Link. Replaced LH 2nd Generation Front Wheel Arch Liner. Verified Proper Operation." Parts replaced: "FORE LINK ASSY, LH(1041570-00-B)" and "ASY FR LH Wheel Louver Liner, MS2(1063693-00-D)" this was covered under "Basic Vehicle Limited Warranty"
They also did a "Goodwill - service" "check tire pressure/tread depth". In which they says "Tire replacement recommened: No:"
Zero dollar total charge so far.
The last text I got said my car was repaired, I responded with a picture of the tire tread and asked if they replaced the tire? no response. Also going to ask if they inspected the passenger side whenever they get around to talking to me again.
Just curious, did you file a complaint with NHTSA? File a Vehicle Safety Complaint | Safercar.gov | NHTSA
I’ve read the highest stress and torque on that part is a hard turn at slow / no speed.
Interesting - the slow reverse at a turn seems to be a (the?) common theme in these failures.Leaving parking spot, slow reverse, turned wheel and heard the grind and smelled the rubber. 2017 model S P100D, 40,000mi.
Another story. 2 nights ago, exact same thing as all of you. Leaving parking spot, slow reverse, turned wheel and heard the grind and smelled the rubber. Roadside assistance towed me to SC in Charlotte next morning. Called me an hour later, explained my issue. I requested they replace both. got a message a few hours later that it was done- replaced both fore links, replaced tire, aligned wheels. Driving to Charlotte now to pick it up. Thanks to this forum I easily found out problem and knew to ask for both side repair. Thanks!
Tesla was great- no questions asked.
2017 model S P100D, 40,000mi.
May we assume this repair was 100% on Tesla's cost? (Both sides, correct?)
Second, PLEASE file a NHTSA report at safercar.gov ASAP--someone's life could depend on it!
Third, Elon, where are you on this overdue recall? Please, get on it before someone gets hurt or worse.
Thx.
Hi, just wanted some advice. I was reversing my car out of a parking space and heard a loud snap. After getting out and not seeing any damage (there was nothing to actually hit) I continued to drive then after driving about 10metre, I heard a massive grinding noise especially when I used the brakes. My car is a late 2016 model so still in warranty (just). I managed to get the car to tesla (which fortunately was about 200m away). They said I have a broken control arm and said I must have hit something, therefore it’s my fault and they won’t repair it under the warranty but instead will charge £2200.
I defiantly did not hit anything and there is no evidence of body damage. They sent me a picture which they claim shows the impact site, but when I look at the picture to me it looks like the damage was caused by the broken arm and due to the pattern of damage I’m struggling to understand how this could possibly be caused by a impact (Especially as I was reversing at the time). Any advice?
ELON: It's stories like this which embarrass me as a TSLA shareholder . . . fix the damn control arms, all of them, and then self-initiate a recall ASAP to get these ticking time bombs off the streets. (Bill the manufacturer so that they'll pay for all of it, plus a Goodwill payment for the damage they've caused to Tesla's reputation; otherwise, they'll never have another Tesla contract, ever.)
If Tesla refuses, pay for the repair (both sides); keep ALL parts. Then follow up with your local jurisdiction for recourse.
Just unbelievable.
Ah, yes, this is from the Blame the Customer School of Customer Service! Always a winner!
1. ....Tesla should apologize for blaming you when there is no evidence of you supposedly hitting anything, but there IS evidence of their failed control arm striking many things.
.