After clocking almost 100K km on my MX we had our first issue outside the warranty. Suddenly the passenger door would not open.
"OK, here we go" I thought, this is going to hurt $$$$$
So I made an appointment with the app and mobile service only could come in next week Wednesday. Since it is a little awkward not getting into the passenger side I called Kim of mobile service. She could get me in service the following day.
Coming in, the service guy looked at it and said that the actuator probably broke. He went off to give me an estimate. He came back with a smile and said: "what do you think it costs?" I said "Don't know, a couple of hundred dollars, at least less than a thousand.." He said $40 + half hour of labour to put it in! WOW
He said to give a couple of hours but we have a loaner for you ready! A loaner for a couple of hours...
Ok we just went to Granville Island down the road with the loaner. Two hours later the car was ready. Total damage including labour and taxes $70!!!!
I talked to the service manager there and said that I really cannot relate to all the horror stories you hear on this forum for instance. People here know me by name, always relax the and friendly, help me out as soon as they can, give loaners all the time and fix your car for this time $70!
"OK, here we go" I thought, this is going to hurt $$$$$
So I made an appointment with the app and mobile service only could come in next week Wednesday. Since it is a little awkward not getting into the passenger side I called Kim of mobile service. She could get me in service the following day.
Coming in, the service guy looked at it and said that the actuator probably broke. He went off to give me an estimate. He came back with a smile and said: "what do you think it costs?" I said "Don't know, a couple of hundred dollars, at least less than a thousand.." He said $40 + half hour of labour to put it in! WOW
He said to give a couple of hours but we have a loaner for you ready! A loaner for a couple of hours...
Ok we just went to Granville Island down the road with the loaner. Two hours later the car was ready. Total damage including labour and taxes $70!!!!
I talked to the service manager there and said that I really cannot relate to all the horror stories you hear on this forum for instance. People here know me by name, always relax the and friendly, help me out as soon as they can, give loaners all the time and fix your car for this time $70!