Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Another Summon Failure! Do Not Rely on Quick STOP!

Rlkoffman

Member
Jul 4, 2015
27
24
Silver Spring, MD
Summon-users, beware! I was putting my new Model X away into the garage tonight utilizing the summon feature. Immediately after entering the threshold of the garage, the front wheels suddenly lurched hard right, smashing my one-month-old 100D into the side of the garage opening. Because I am an experienced beta user, I watch/supervise all twitches and movements like a hawk, ready to abort the process within a moments click of the fob. Well, immediately after I saw the wheels turn hard right, I engaged the fob--NOTHING! The car continued to travel at least another one or two feet, buckling the front fender and creasing the passenger door.

I am heartsick. I traded in my MS for this MX--after three years of ownership of my MS, not a single scratch or dent. Now, my MX's passenger door won't even open!

Of course, I will gripe this tragedy with a BUG REPORT. However, I realize (as should all Tesla owners realize and accept) that when they engage a beta-ready product, they do so assuming all liability. Even if it was the same hiccup that caused the tires to swing hard right that significantly delayed the immediate-stop function of a quick press of the fob, the mishap will be characterized as "my fault"...Caveat Utilitor

Elon, when you release "Smart Summon" in the coming weeks, please make it SAFE SUMMON. I can't even bear to think about my lovely Model X lying wounded in the garage.
 

Rlkoffman

Member
Jul 4, 2015
27
24
Silver Spring, MD
Interestingly, I have never had a problem exiting my garage using Summon --Model X threads the needle beautifully. Entering is where the problems are... Once "Flash" comes back from the shop, (even with Smart Summon), I will only use this feature to exit my garage. This is way to painful to risk again.
 

Az_Rael

Well-Known Member
Supporting Member
Jan 26, 2016
5,667
8,962
Palmdale, CA
Correct, I was not using the continuous press. Continuous Press may have prevented this mishap. Thanks for the suggestion.

I have also heard you can touch a door handle to stop the car as well. Might be tougher on an X tho in a tight spot with the door handle placement as it is.
 

Rlkoffman

Member
Jul 4, 2015
27
24
Silver Spring, MD
I position myself in front of the vehicle and walk backward as the car creeps forward; I monitor every move. Whatsmore, I have noticed that there is a slight delay in touching the door handles to initiate a sudden stop. Up until tonight, pressing the fob resulted in an immediate stop.
 
  • Helpful
Reactions: scottf200

BerTX

Active Member
Supporting Member
May 2, 2014
3,505
3,647
Texas/Washington
Correct, I was not using the continuous press. Continuous Press may have prevented this mishap. Thanks for the suggestion.
Continuous press is a phone/app feature. If you turn on continuous press, you can no longer use the fob to control Summon.

My personal feeling is that the phone connection is much more tenuous than the fob. I would never use it. That's all they get to use in Europe -- the fob Summon is deactivated.
 

aronth5

Long Time Follower
Supporting Member
May 8, 2010
2,960
2,239
Boston Suburb
Continuous press is a phone/app feature. If you turn on continuous press, you can no longer use the fob to control Summon.

My personal feeling is that the phone connection is much more tenuous than the fob. I would never use it. That's all they get to use in Europe -- the fob Summon is deactivated.
Since I always use the continues press feature to move the car the connection has already been made so I'm comfortable with it.
It would be interesting to know if connectivity is lost does the car automatically stop. My guess is yes but assumptions are always dangerous. Does anyone know for sure?
 

BerTX

Active Member
Supporting Member
May 2, 2014
3,505
3,647
Texas/Washington
I position myself in front of the vehicle and walk backward as the car creeps forward; I monitor every move. Whatsmore, I have noticed that there is a slight delay in touching the door handles to initiate a sudden stop. Up until tonight, pressing the fob resulted in an immediate stop.
:eek: You present a moving obstruction in front of the ultrasonic sensors, and wonder why they get confused and work erratically?
 
  • Funny
  • Like
Reactions: K3Man and P85_DA

travwill

Active Member
May 1, 2015
1,840
1,617
Marble Falls, TX
I have found that after entering the door itself of the garage, it discovers that there is say another 6" or so now available on one side more and mine has also tried to turn into that to get farther away from the other car in garage - forgetting above the previous "lip" or door area that it has cleared already. It has done that in the past so I stopped using it after stopping it in the past - don't trust Summon at all as well. I have always been able to stop it with fob also but good to know that the fob relies on communication and software to stop the process and that can of course fail, especially with new versions...
 

Skipdd

Member
Supporting Member
Dec 30, 2015
770
1,283
Silver Spring, MD
Since I always use the continues press feature to move the car the connection has already been made so I'm comfortable with it.
It would be interesting to know if connectivity is lost does the car automatically stop. My guess is yes but assumptions are always dangerous. Does anyone know for sure?


Summons Fail - Crashed - Body Shop Repair Estimate
Answer is no. Sadly this owner experienced same issue as the OP, except it was using Summon from phone app.
 

Rlkoffman

Member
Jul 4, 2015
27
24
Silver Spring, MD
As I walk backward in front of the forward-moving vehicle, I make sure that I remain 5 or 6 feet in front of the car, well beyond the US sensor's range. If MX detected me, once it reached a critical distance, it should have stopped on its own (hopefully).
 

aaron0k

...
Apr 1, 2013
667
879
-
If you're an experienced "Beta Tester" does that mean "normal" people shouldn't be using "beta" features? Or is "Beta" just a way for Tesla to limit their liability when it crashes your car?
 

brkaus

Well-Known Member
Jul 8, 2014
8,159
6,715
Austin, TX
If you're an experienced "Beta Tester" does that mean "normal" people shouldn't be using "beta" features? Or is "Beta" just a way for Tesla to limit their liability when it crashes your car?

Your choice. There are a huge number of edge cases in the real world. I'm hoping once it is vision based I can paint white lines on the garage floor and get perfect results every time (but still watch like a hawk).

I have similar fears with the auto parking. Comes too close for my preference.
 

posity

Member
Jun 30, 2018
186
349
Southern Oregon
Summon into the garage won't work worth a hoot on my 8' wide garage door. It repeatedly refuses to try, so I guess that is a whole lot better than what happened to you. It works so poorly that I decided to quit trying, fearing a scenario like you described. Ouch!

Summon out of the garage works fairly well, although it does seem a bit flaky about opening the garage door consistently. I don't seem to have any problems opening the garage door manually from the touchscreen, but the automatic opening of the garage door at beginning of a summon exit fails about 30% of the time. Summon is definitely Beta quality.
 

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top