Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
  • Please check out the latest TMC Podcast (#13) where we discussed new Model Y launches, Tesla improving service, nationwide EV charging expansion, and viewer comments from previous episodes YouTube or listen to it on all major podcast networks.

Any experience with cars being returned post repairs?

Apologies if there is another thread on this or better forum. If so, please move.

I heard this evening that my M3 is now repaired having broken down on Saturday and towed on Monday.

Does anyone have any experience of Tesla returning vehicles to you in this circumstance rather than needing to go to collect? A rental from Enterprise only turned up at 5pm today and so I’ve been unable to get to the office for three days and don’t want to lose another couple of hours on the return trip to the service centre.

Any thoughts gratefully received.
You have to collect it. They will not "ship" to you. My car's only been in the shop twice in the 3 years I've had it but I had to drive 3.5 hours to the nearest SC to get it fixed, then drive the loaner back home...then drive the loaner back to the SC, pick up my car and another 3.5 hours back home. In other words, I have to take a day off work to deliver my car to them and another day to go down and collect it.

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.