Any Freebies or Discounts to Owners?

[Dionysius]

Hey guys!

Quick question that may seem silly. When my wife and I bought our Mercedes, we were given apparel, wine, and all kinds of goodies with our purchase. Does Tesla give any freebies or discounts on apparel to owners? Heading to pick up our Model 3 this coming Thursday so I was just curious.

 

[PowerBankT]

You'll get a complimentary tour of every individual in the service center, as you get moved from person to person to person to person and then eventually your vehicle (which may have ~65% charge)

 

[vickh]

I got a small toy car (day 1 reservation holder). Not sure about other locations, but they're pretty stingy in Tempe

 

[Dionysius]

You'll get a complimentary tour of every individual in the service center, as you get moved from person to person to person to person and then eventually your vehicle (which may have ~65% charge)

LOL! So not quite the pampering we got from Merc the car will be worth it though!

 

[Dionysius]

I got a small toy car (day 1 reservation holder). Not sure about other locations, but they're pretty stingy in Tempe

We're actually heading to Portland to get ours. But I am actually thinking of taking up a part time job with Tesla in Tempe, need to get out of the house. Been on dad duty for too long.

 

[Big Earl]

No freebies. Mercedes, Cadillac and others sweet talk you into buying the "experience." Tesla's cars are just awesome... no free stuff necessary.

There is free coffee in the customer lounge, though.

 

[mreynolds767]

Hey guys!

Quick question that may seem silly. When my wife and I bought our Mercedes, we were given apparel, wine, and all kinds of goodies with our purchase. Does Tesla give any freebies or discounts on apparel to owners? Heading to pick up our Model 3 this coming Thursday so I was just curious.

There was a box of donuts in addition to coffee in the delivery area on my delivery day I did not open the box to see if any were remaining, was a busy day at Telsa ; typically end of quarter Saturday.
Also got a nice Tesla paper presentation folder with my car information inside
Don't expect any freebies.

 

[vickh]

We're actually heading to Portland to get ours. But I am actually thinking of taking up a part time job with Tesla in Tempe, need to get out of the house. Been on dad duty for too long.

My buddy was going to volunteer during my delivery.

BTW Not sure if you're registering here in AZ No tax in Portland could be good if you get software etc that doesn't affect the car MSRP.

 

[Dionysius]

My buddy was going to volunteer during my delivery.

BTW Not sure if you're registering here in AZ No tax in Portland could be good if you get software etc that doesn't affect the car MSRP.

Registering in Oregon, maintaining our address there. No sales tax is lovely.

 

[vickh]

Registering in Oregon, maintaining our address there. No sales tax is lovely.

I guess the trade off is no solo HOV access here in AZ, but I'm not sure if you'd get a ticket in an EV (Fed reciprocity? )

I'd take the 9% saving anyday. I'm trying to figure out how to save on taxes for OTA upgrades, but Tesla seems to be using registration address now

 

[JimDog]

When I bought my Acura 15 years ago they gave me a free coffee cup. I still use it at work to this day. No biggie really, however I was literally just on Etsy.com looking at Tesla engraved coffee cups and thinking to myself: You know it wouldn't cost them much to throw in a free cup, plus it's free advertising for them, in my case probably free advertising for the next 15 years haa haa.

 

[Dionysius]

When I bought my Acura 15 years ago they gave me a free coffee cup. I still use it at work to this day. No biggie really, however I was literally just on Etsy.com looking at Tesla engraved coffee cups and thinking to myself: You know it wouldn't cost them much to throw in a free cup, plus it's free advertising for them, in my case probably free advertising for the next 15 years haa haa.

Absolutely, it's all about the little things. If I could sit down with Elon for 10 minutes, that's what I'd talk with him about. I've had really poor experiences with Tesla customer service (one one really great one). They already make the best cars in the world, just gotta start turning more profits so they can focus on the smaller details.

 

[tarballqc]

I'd rather pay less and don't have goodies. Cause yeah, at the end, you are paying for those.

 

[Az_Rael]

When I bought my Acura 15 years ago they gave me a free coffee cup. I still use it at work to this day. No biggie really, however I was literally just on Etsy.com looking at Tesla engraved coffee cups and thinking to myself: You know it wouldn't cost them much to throw in a free cup, plus it's free advertising for them, in my case probably free advertising for the next 15 years haa haa.

Back in the “good old days” they used to. I got a little goodie bag with my CPO S purchase that had a Tesla coffee cup, a Tesla umbrella, and a few other goodies in it. It was somewhat dependent on the service center, but it was pretty common back then to get at least something.

 

[jkoya]

I got free Kirkland bottled water and there was free WiFi........

 

[ewoodrick]

Hey guys!

Quick question that may seem silly. When my wife and I bought our Mercedes, we were given apparel, wine, and all kinds of goodies with our purchase. Does Tesla give any freebies or discounts on apparel to owners? Heading to pick up our Model 3 this coming Thursday so I was just curious.

The grin on your face as you sit in the seat and roll off the lot!

 

[Knightshade]

Currently Tesla still can't produce enough cars to meet demand.

Until that changes they have relatively little incentive to improve customer service.

 

[dsvick]

Just as an FYI ..... none of the stuff you got from Mercedes was "free" ....

 

[gigawatt1010]

Back in the “good old days” they used to. I got a little goodie bag with my CPO S purchase that had a Tesla coffee cup, a Tesla umbrella, and a few other goodies in it. It was somewhat dependent on the service center, but it was pretty common back then to get at least something.

+1 on what @Az_Rael said.

When we took delivery of my Model S in 2016, when Tesla was somewhat of a small car manufacturer, there was a goodie bag inside every Model S that they sold. Mine too had an umbrella, coffee mug, pen, lapel pin, and a bunch of other knick-knacks. The delivery experience was awesome, the DS spent a lot of time with you going over every bits and pieces of the vehicle. They did everything short of putting a big red bow on your car which sits inside the delivery showroom floor that you personally drive out of.

Fast forward 2019 when we picked up our Model X, after signing over the paperwork, DS basically handed us the key fob and pointed outside to where the Model X is parked opposite from the building, in the pouring rain.

I guess those "good-ol days" are not sustainable.

 

[vickh]

+1 on what @Az_Rael said.

When we took delivery of my Model S in 2016, when Tesla was somewhat of a small car manufacturer, there was a goodie bag inside every Model S that they sold. Mine too had an umbrella, coffee mug, pen, lapel pin, and a bunch of other knick-knacks. The delivery experience was awesome, the DS spent a lot of time with you going over every bits and pieces of the vehicle. They did everything short of putting a big red bow on your car which sits inside the delivery showroom floor that you personally drive out of.

Fast forward 2019 when we picked up our Model X, after signing over the paperwork, DS basically handed us the key fob and pointed outside to where the Model X is parked opposite from the building, in the pouring rain.

I guess those "good-ol days" are not sustainable.

atleast we got AC delivery in AZ. Tight squeeze b/t all the others @end of Q3. I think the key is to do a mid quarter delivery for more personalized attention