I had a similar issue at the Torrance SC when I took my car in for a basic annual service after having mine installed. I explained the principle of the system basically being a mechanism that fooled the car into thinking it was going down a giant mountain but that wasn't good enough. I ended up asking @TonyWilliams to call Anthony (who's sadly no longer on Roadster duty ) and the two of them talked shop. My car was given an exception and there were no concerns flagged during subsequent visits to Torrance. I suspect, however, with Anthony no longer there to explain the system to his successors that I would run into the same situation as @ViperDoc. Exactly this. There's ample CHAdeMO DCFC infrastructure available throughout SoCal but I only take advantage of it if I have to; otherwise it's home charging at 24A on my L2 for the day-to-day. JdeMO (and DCFC in general) simply affords you the piece of mind that you can be back and on your way with close to a full charge in < 1hr. It's certainly luxurious but very much welcome
I would be happy if they would just agree I can unhook the Jdemo without paying to have it removed. That would save me an extra flat-bedding charge and the cost of removal.
i had this same issue at Berkeley SC when i wanted a firmware flash to set the flag for the single motor / dual fan upgrade i did. finally the regional service manager got involved and i signed a release of liability waiver, if the JdeMO caused my car to implode while flashing firmware
I'm just convinced that the service centers, and Tesla as a whole, have no desire to work on Roadsters. If the wind is blowing the wrong direction they'll say they can't work on them. Just an excuse.