Any way to encourage powerwall firmware update?

[ybbor]

I have two powerwall 2.0's, their energy gateway is connected to cell and to my local wifi.

A new firmware update was reported out 2 weeks ago, yet mine have not updated and are still on 1.45.2. Is there any way to have the gateway "check for updates"?

Just curious.
Thanks!

 

[boaterva]

Nope. It’s not like the cars. You get it when you get it. We assume there is may be some circle of test ones but that’s just speculation. I just got 1.46 a few days ago.

 

[JLFORBES]

I have two powerwall 2.0's, their energy gateway is connected to cell and to my local wifi.

A new firmware update was reported out 2 weeks ago, yet mine have not updated and are still on 1.45.2. Is there any way to have the gateway "check for updates"?

Just curious.
Thanks!

A while ago i had an issue where my gateway was out of sync (known bug) with my mobile app. I called Tesla Energy support and the agent pushed an updated firmware to my gateway to correct the issue.

 

[boaterva]

A while ago i had an issue where my gateway was out of sync (known bug) with my mobile app. I called Tesla Energy support and the agent pushed an updated firmware to my gateway to correct the issue.

Definitely a possibility if you are way behind. The last version probably doesn’t qualify.