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Anybody have rear USB's that have never worked?

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Hey Folks,

My car came with rear USB's that didn't work. I've got a terrific Tesla ranger who has come by twice to fix them, but still no good. The first delay was for a part from Tesla, but now it seems like it's a wiring problem.

So.... I'm curious whether anyone else has had a similar problem and what the final fix was.

Thanks,
Rob