I'm in touch through email with a Tesla owner friend who's at a KOA east of Shingletown with a inoperative 240V mobile connector, but can slowly recharge with 120V. Anyone live near there that can drive to him and give him some assistance?
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tomsax
Member
The owner was able to resolve the problem and got back on the road. I'm guessing we'll get a nice trip report when he's done with the adventure, so I won't spoil anything.
Tdave
Member
tomsax
Member
That's correct, but from what I've heard, that means they will dispatch a tow truck to you. It's not Tesla field service, just an EV-ignorant driver and a truck who can tow you to safety and maybe an outlet.
That defines roadside assistance. When you have a __Insert Brand Name Here__ and you call Roadside Assistance...it is not a BMW, Mercedes, Audi or Jaguar Technician that comes to you when you call the roadside assistance number....Tesla is no different.
Everyone should stop expecting the unexpected...they are a manufacturer. Understand that they are limited if the scope of things thy can provide...in some ways more than other MFGRs. COST being issue 1.
Everyone should stop expecting the unexpected...they are a manufacturer. Understand that they are limited if the scope of things thy can provide...in some ways more than other MFGRs. COST being issue 1.
tomsax
Member
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